Email Leads In B2B, But Search Is Coming Up On The Inside: Study
Email is the top tool for driving leads into the pipeline — it is now being used by 67% of B2B marketers, according to Tapping Multi-Channel Marketing & Data As Key Engines For Growth, a study by DemandGen. Websites are used by 60%,and search by 50%. But search grew by almost 10% from last year.
Email is also the most effective channel — 59% say it works well for driving early-stage engagement. Search is second, and is cited by 56%. But email has no real competition in producing conversions later in the funnel — 81% say it’s effective, compared to 50%, who cite web sites and
No wonder the report calls email “the go-to channel.”
Overall, the study paints an optimistic picture — 70% of B2B marketers plan to increase their demand-gen budgets this year. Moreover, 22% expect hikes of over 20% and 12% anticipate 30% rises. Another 36% are allocating 1-10%.
In addition, 63% project revenue growth of more than 20%, and 25% foresee 30% increases. Also, 28% now have specific revenue-based quotas, a 5% over 2017. An 30% say pipeline influence is their main metric, for a 3% rise year-over-year. The study suggests that these are positive developments. Only 11% say accounts engaged is their primary measurement tool.
What are B2B marketers trying to do? Their main goals are focusing on lead quality over lead quantity (73%) and improving conversion rates and campaign results (72%).
Other objectives include increased lead volume (62%) and improving their ability to measure and analyze marketing impact (61%). Another 60% hope to improve their sales-marketing alignment, and 48% to improve their database accuracy.
Drilling down, case studies are best at converting and accelerating leads at the middle and late stages of the funnel (73%). Lead-nurturing campaigns are second (63%). But events are most useful in generating qualified leads at the top of the funnel.
B2B marketers are also seeking new MarTech tools, with 49% picking account-based technology (a slight decline from last year). Also, they plan to test multichannel lead nurturing (41%), content planning (37%), syndication, retargeting (37%) marketing automation (33%) and predictive lead scoring (29%).
That said, many may be hampered by the challenge of attributing and measuring campaign influence. Their databases are hardly complete, judging by this list of priorities:
- We are actively reviewing our database to ensure we have full and complete contacts — 38%
- Our database has good coverage, but many contacts are incomplete or inaccurate — 31%
- Our contact database is inaccurate/is not adequate in covering our target markets — 18%
- Our database is current and provides complete coverage of key segments — 10%
- Not sure — 3%
As the study infers, all of this should lead to more accurate email marketing.
DemandGen surveyed 160 marketing executives. The study is sponsored by Content Demand, Integrate and Selling Simplified.