Daniel Burrus December 23, 2014 How well do you know yourself? Do you know your weaknesses as well as you know your strengths? Having deep self-awareness about your own shortcomings isn’t just important when working collaboratively in any organization–it’s essential. Consider this tale of a whiz kid fresh out of graduate school, hired as … Continue reading The Upside of Discovering Your Incompetencies
Category Archives: Strategy
New Year, New Contact Centre Strategy
Lucy Holloway December 23, 2014 Don’t worry we’re not wishing 2014 to be over and done with, we are just prepared. And contact centres should be too, as customer relationship management is more important than ever to deliver the best customer experience possible. What used to be the call centre is now the contact … Continue reading New Year, New Contact Centre Strategy
Deployment Planning – 6 Key Areas to Consider
Chris Rees December 23, 2014 “Our plans miscarry because they have no aim. When a man does not know what harbour he is making for, no wind is the right wind.” Seneca (4BC – AD65) Many people have heard of Lean, Six Sigma and Lean Six Sigma. Perhaps fewer have actually worked with Lean Six … Continue reading Deployment Planning – 6 Key Areas to Consider
Best Practices In Effectively Juggling Multiple Projects
Eva Rykrsmith December 23, 2014 Managing multiple projects effectively and efficiently comes down to finding the right balance between being organized and prioritizing. Being organized is a must because attention to details is necessary, and the details can get lost very quickly when pace picks up and when projects drag on over months or years. … Continue reading Best Practices In Effectively Juggling Multiple Projects
Strategy Tune-up Drives Accelerated Revenue Growth
Dave Hubbard December 22, 2014 Most companies fall short of their revenue potential, not because of bad revenue strategies, but because of a failure to successfully implement good ones. High growth companies demonstrate better “alignment” than most companies. However, simply locking your VP Marketing and VP Sales in a conference room until they figure … Continue reading Strategy Tune-up Drives Accelerated Revenue Growth
What Really Affects Your Ability To Make Money
Ken Sundheim December 21, 2014 Each quarter, our recruiting firm receives upwards of 33,000 resumes from all levels of sales and marketing job seekers from all over the U.S. Nearly every income bracket, education level, and age is consistently represented. Over the course of the past decade, I’ve spent time analyzing why some individuals … Continue reading What Really Affects Your Ability To Make Money
How Constraints Make You Better: Why The Right Limitations Boost Performance
James Clear December 19, 2014 In 1930, a 23-year-old teacher in Uruguay named Juan Carlos Ceriani created a new sport. Ceriani wanted to design a game that was similar to soccer, but that his students could play indoors throughout the year. His new game became known as futsal. Futsal is very similar to soccer, … Continue reading How Constraints Make You Better: Why The Right Limitations Boost Performance
Freelancing: The New Face Of The Workforce
Brie Reynolds December 19, 2014 Move over, full-time jobs. Freelancing has become one of the best ways to work flexibly. Whether you’re gainfully employed (and looking for a little extra income), or are trying to on-ramp back into the workforce, a freelance job can be the perfect addition to your resume—and the next step … Continue reading Freelancing: The New Face Of The Workforce
Business Lessons from the Grinch
David Kiger December 19, 2014 There is much wisdom to be gained from the Grinch. It’s that time of year when Dr. Seuss’ iconic character is frequently on TV, in the all-time classic 1966 cartoon How the Grinch Stole Christmas. And his annual re-emergence got us to thinking about some of his character traits. … Continue reading Business Lessons from the Grinch
Four Words for 2015 and What You Need to Know About Them
Leo Strupczewski December 19, 2014 By the time December rolls around, business talk starts to get buzzy. A whole bunch of people are reading blog posts and Forbes articles about trends for the new year, becoming prognosticators themselves, and serving as armchair experts on what you need to focus on once your calendar flips … Continue reading Four Words for 2015 and What You Need to Know About Them