by Gabrielle HughesAugust 21, 2016 “CRM” may be one of the most overused buzzwords in the techsphere — however, these tools are 100% necessary in modern business. CRM tracks communication at every touchpoint while managing contacts, analyzing data, improving customer retention and driving sales growth. As technology has advanced, CRM has also evolved to arm … Continue reading 3 Ways to Get Creative with CRM
Category Archives: Customer Relationship Managemnet
How CRM brings control and collaboration to advertising & media agencies
Columnist Loretta Jones says that with the right customer relationship management tools, marketers can close more deals and improve the customer experience. Loretta Jones on August 12, 2016 Creative professionals love to innovate and ideate. However, it can be a challenge to bring the same drive to project management. In order to balance the … Continue reading How CRM brings control and collaboration to advertising & media agencies
A Mid Year Check Up List for Customer Success Executives
August 2, 2016 Millions of us visit the doctor’s office every year for a checkup. The doctor asks us a series of questions, he or she takes our temperature, checks our heart rate and other vital signs, and performs a series of tests to ensure that we are healthy and active. The Benefits of a … Continue reading A Mid Year Check Up List for Customer Success Executives
Recognizing the Power of Regramming in Relationship Building
by Personal Branding Blog July 3, 2016July 3, 2016 Unlike Twitter where snappy witticisms and continual tweets are the key to staying on top, Instagram is a bit different. Sure, there are words that can be used to enhance the photos you post, but the medium itself revolves solely around how enticing your images are. … Continue reading Recognizing the Power of Regramming in Relationship Building
Client Messaging 101: The Whys and Whens
by Cheryl Gale June 25, 2016 Follow @marchprJune 25, 2016 Running a successful company today isn’t just about the product or service you have to offer, but the story you have to tell about that product or service – and just as importantly, the story you have to tell about yourself. Businesses have never had … Continue reading Client Messaging 101: The Whys and Whens
How To Build And Maintain Strong Customer Relationships
by Matthew McLaren June 22, 2016June 22, 2016 SaaS Tattler Issue 86 – How To Build And Maintain Strong Customer Relationships Closing the sale was just the beginning… now the real work begins. Beyond your product meeting a customer’s need, it’s important that you’re laying down the foundation for the future. While there isn’t a … Continue reading How To Build And Maintain Strong Customer Relationships
Bring your “dead” customers back to life
How do you re-establish a connection with customers who have gone dark? Columnist Loretta Jones offers a step-by-step guide for first getting their attention and then bringing them back on board. Loretta Jones on June 17, 2016 It’s no secret that it’s more expensive to try to attract new customers than it is to … Continue reading Bring your “dead” customers back to life
Ignoring Customers on Social Media Will Hurt Your Bottom Line
by Laura Donovan May 12, 2016 Follow @thewordproMay 12, 2016 Social Media Marketing is more than just posting a link to an article or a funny meme. Social Media Marketing is not only a forum to post information that will generate interest and engagement, increasing online visibility, search rank and more. Social Media Marketing is … Continue reading Ignoring Customers on Social Media Will Hurt Your Bottom Line
How Technology Helps Break Down Silos
by News/Blog for GreenRope Website 2015 May 12, 2016May 12, 2016 Image by 8Manage Departmental silos or units have been an inevitable reality in business. But recent trends have suggested that silos slow down an organization’s information flow and coordination. Problems arise when trying to quickly transmit information from one silo to another, making it … Continue reading How Technology Helps Break Down Silos
5 Outside the Box Uses for CRM
by Alessandra Ceresa April 20, 2016 Follow @MissAleCristinaApril 20, 2016 CRM is EVERYWHERE, and I mean everywhere. As more and more businesses see the need for CRM, they also need to understand that this power tool is not a one trick pony. In fact, CRM can be used for a number of different reasons. Let’s … Continue reading 5 Outside the Box Uses for CRM