Tag Archives: Twitter

Twitter Direct Message Chat Bot Feature To Automate Customer Service

by Laurie Sullivan, Staff Writer @lauriesullivan, November 2, 2016 Businesses can create a financial opportunity for themselves when they acknowledge customer ratings and reviews on their Web site or by responding to Facebook posts or service-related Twitter tweets, even if it’s by a chat bot. Twitter found that extra added attention typically earns the brand … Continue reading Twitter Direct Message Chat Bot Feature To Automate Customer Service

Twitter Moments: How To Guide & Best Practices For Businesses

by Jennifer Frances Follow @socialbeesmediaOctober 24, 2016 Learn How To Create Moments On Twitter & Best Practices For Businesses Twitter just made their Moments feature available for everyone internationally. Continue reading our article to discover what Twitter Moments are, how to create them and what are the best practices for businesses when using Moments on … Continue reading Twitter Moments: How To Guide & Best Practices For Businesses