Tag Archives: Transition

How to Manage a Contact Center During an Acquisition: 5 Tips to Ease the Transition for Your Agents and Customers

Veronica Krieg — March 3, 2020 People are wired to process change in one of two ways: opportunity or threat. When things shift around us, we either embrace the change and run with it, or we tense up and grasp on to feelings of fear and anxiety. Take today, for example. It’s snowing here in … Continue reading How to Manage a Contact Center During an Acquisition: 5 Tips to Ease the Transition for Your Agents and Customers

The Road to Deploying a Call Center System Doesn’t Have to be Bumpy: 4 Essential Steps Toward a Smoother Transition with New Tech

Laura Krajewski — January 31, 2020 Business is all about competition. Today, the big player in that competition is customer experience. A survey by Harris Interactive found that a quarter of U.S. adults don’t feel loyalty toward any type of brand. And, 56% of those surveyed said they’d be at least somewhat likely to switch … Continue reading The Road to Deploying a Call Center System Doesn’t Have to be Bumpy: 4 Essential Steps Toward a Smoother Transition with New Tech

Google: Suggestions To Transition Websites Into 2020

Google: Suggestions To Transition Websites Into 2020 by Laurie Sullivan , Staff Writer @lauriesullivan, December 27, 2019 There is a lot to pay attention to as marketers and webmasters head into 2020, especially as website content continually changes throughout the end of the year and into the new year to follow. Google Webmaster Trends Analyst John … Continue reading Google: Suggestions To Transition Websites Into 2020

How to Transition from Individual Contributor to Manager

Elle Morgan — July 26, 2019 Follow @talentsolvers — July 26, 2019 It seems like a natural progression. You’ve crushed it as an individual contributor for years so the next step is leadership, right? Well, not necessarily. Truthfully, there’s little that’s “natural” at all about this direct transition. Odds are your expertise – the skills … Continue reading How to Transition from Individual Contributor to Manager

How to Transition from Blog to Membership Site and Why You Should

Thomas Griffin — June 8, 2019 Follow @jthomasgriffin — June 8, 2019 Bloggers around the world hope to make money with Google Adsense, affiliate marketing, and by asking for donations via platforms like Patreon. Believe it or not, there is an easier way to make money with your blog. Today we are talking about membership … Continue reading How to Transition from Blog to Membership Site and Why You Should

How to Network Effectively While in Transition

Personal Branding Blog — April 11, 2019 — April 11, 2019 Becoming unemployed is likely a sudden, unexpected event, and most people do not have the networking skills needed to immediately switch gears and begin efficiently developing job leads. There could be many reasons: feeling uncomfortable with the networking process, not knowing the process, being … Continue reading How to Network Effectively While in Transition