Tag Archives: Team

How to Avoid Scheduling Snafus as Holiday PTO Requests Flood in (While Still Caring for Your Team)

Ellen Christenberry November 13, 2020 For many companies, the holidays mean extra days off and hours spent with friends and family. For others, it’s the busiest time of the year. Hiring and training seasonal workers ramps up and everything is go,go,go. In fact, many contact centers see up to 10x the typical call volume during … Continue reading How to Avoid Scheduling Snafus as Holiday PTO Requests Flood in (While Still Caring for Your Team)

The 50 Best Team Building Activities to Foster Camaraderie and Improve Your Workplace Culture

Erika Giles October 12, 2020 Creating a positive workplace culture is important for many reasons. It can help you retain your top talent, foster a collaborative work environment, and attract A players to join your team. Plus, when your staff enjoys coming into work, they’re more engaged, healthier, and better aligned, all of which helps … Continue reading The 50 Best Team Building Activities to Foster Camaraderie and Improve Your Workplace Culture

Team Management in the Age of Remote Work: 8 Tips For Keeping Workers Productive Outside of the Office

Daglar Cizmeci September 30, 2020 Like it or loathe it, we’re embarking on a new era of remote work. The arrival of the COVID-19 pandemic has accelerated a global shift towards working from home (WFH). While the transition from in-house team management to remote management has posed plenty of challenges for businesses, we can count … Continue reading Team Management in the Age of Remote Work: 8 Tips For Keeping Workers Productive Outside of the Office