Tag Archives: Surges

5 Ways to Combat Unpredictable Support Surges with Social Care

Harry Rollason — November 22, 2017 — November 22, 2017 Free-Photos / Pixabay Love it or hate it, Black Friday is almost upon us. This means marketing teams are in overdrive, all looking to out-market the other with above-the-line campaigns. With all this marketing spend allocated, a very important aspect often gets overlooked: how to … Continue reading 5 Ways to Combat Unpredictable Support Surges with Social Care

Content Surges to the Top When Companies Inject These Tips

by Steve Hamm November 9, 2015 Follow @maasprosrduNovember 9, 2015 Google, Bing, Yahoo, and other search engines use an algorithm to separate good content from bad content.  The same algorithm separates good content from great/popular content.  Your content is competing with rivals and unrelated companies for the same thing – a reader’s attention.  Compete and … Continue reading Content Surges to the Top When Companies Inject These Tips