Laura Krajewski — February 24, 2020 Between meetings with other managers and department heads, you barely have time to answer all the mentions on Slack. Your agents ping you constantly asking for advice. You’ve got a running to-do list with KPIs to track and updates to make to training materials. And, you have a meeting … Continue reading Building Your Own Professional Development into your Call Center Strategy: The Top 5 Call Center Manager Skills to Help your Team (and You) Thrive
Tag Archives: Strategy
Improve Your Video Marketing Strategy With These 4 Tools
Susan Gilbert — February 21, 2020 Today I have some resources to help you improve your video content marketing. Your brand audience is attracted to compelling visual content, which can greatly improve your social footprint. You don’t need to have a big budget to create professional quality videos. By using these four resources you can … Continue reading Improve Your Video Marketing Strategy With These 4 Tools
Design thinking starts with redefining the role customers play in your product strategy
To develop a customer-led design philosophy, companies must change its approach to improve collaboration with engineers and marketing teams. Jeremy Korst on February 19, 2020 Google the term “design thinking” and you’ll get around 1.5 billon results. It’s one of the most searched terms in business today as companies and marketers look to put the … Continue reading Design thinking starts with redefining the role customers play in your product strategy
19 Tips to Boost Your Affiliate Strategy
Amity Kapadia — February 21, 2020 Are you looking for affiliate marketing tips? Well, you’ve come to the right place! We dug into our own metrics as well as industry statistics to share what the landscape today looks like for consumer brands and B2B companies leveraging affiliate marketing. And then we cornered our in-house affiliate … Continue reading 19 Tips to Boost Your Affiliate Strategy
Why Video Should be Part of Your Marketing Strategy
Neil Wood-Mitchell — February 17, 2020 A third of the time people spend online is dedicated to watching videos, which is why it’s no surprise that 93% of marketers are using it¹ as part of their marketing efforts. So, whether you’re new to the world of video marketing, trying to persuade your boss that video … Continue reading Why Video Should be Part of Your Marketing Strategy
How to Align Your Strategy to a Customer-First Approach
Larisa Bedgood — February 17, 2020 How to Align Your Strategy to a Customer-First Approach Consumers today are choosing businesses who take the time to know them and who care about their needs. A customer-first strategy is centered around customers and providing a suite of services, products and experiences that surprise and delight, foster loyalty, … Continue reading How to Align Your Strategy to a Customer-First Approach
6 Key Steps to Create a Social Media Strategy
Alex Toma — February 14, 2020 Creating a social media strategy is key for any business serious about competing online as it will help to ensure you are using the platforms to their best ability without spending more time and effort than is necessary. These 6 easy steps provide an outline of how to create … Continue reading 6 Key Steps to Create a Social Media Strategy
Signs Your Digital Marketing Strategy Isn’t Working
Rachel Cunningham — February 10, 2020 Wondering whether all the hard work you are putting in for your B2B digital marketing strategy is getting results? Wonder no more! In this article, we share definitive signs that your strategy is NOT working. Let’s dive in. The Leads Are Few and Far Between While B2C firms can … Continue reading Signs Your Digital Marketing Strategy Isn’t Working
Put Your Customers at the Heart of Your Data Strategy
Mike Rowan — February 8, 2020 Data, data everywhere, but no relevance in sight. Are you struggling to make sense of your customer data and use it effectively to personalize your marketing communications? Many companies continue to develop and implement data strategies, trying to align their data insights with how their customers buy, in order … Continue reading Put Your Customers at the Heart of Your Data Strategy
Create a Launch Strategy for Your New Website
Roman Kniahynyckyj — February 6, 2020 After months of planning, design, and development, you’re finally ready to launch your website. Congratulations! Reaching this milestone took months of diligent work and is an achievement worth sharing. But you shouldn’t just go live and hope people stumble across your new site. You should spend some time strategizing … Continue reading Create a Launch Strategy for Your New Website
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