Tag Archives: skills

Finding Greater Success as a Leader in your Call Center: 5 Soft Skills Every Manager Needs to Get a Leg Up on the Competition

Laura Krajewski — February 7, 2020 I graduated from college with a Bachelor of Arts as an English Major and everyone asked me, “Are you going to be a writer? A teacher? What are you going to do with an English degree anyway?” And then I stepped immediately into the tech industry. Since I graduated, … Continue reading Finding Greater Success as a Leader in your Call Center: 5 Soft Skills Every Manager Needs to Get a Leg Up on the Competition →

7 Ways to Develop Effective Leadership Skills

Rick Goodman — January 14, 2020 Effective leadership skills don’t happen by accident. They’re cultivated through hard work, strategic focus, and consistency. And, no matter how advanced you are in your career, there’s always room to hone your leadership skills, becoming a more effective motivator and change agent. The question is, what are some practical … Continue reading 7 Ways to Develop Effective Leadership Skills →

3 Critical Business Skills Every Digital Marketer and Social Media Manager Must Master [Podcast]

Pam Moore — October 25, 2019 Follow @pammktgnut   Are you a digital or social marketer leader wanting to progress in your business and marketing career? Do you find yourself getting stuck, getting passed over for promotions? Do you often find it hard to win budgets, grow your team or simply justify your own job? … Continue reading 3 Critical Business Skills Every Digital Marketer and Social Media Manager Must Master [Podcast] →