Tag Archives: Service

Superhuman has acquired AI authenticity service GPTZero

Superhuman has acquired AI authenticity service GPTZero It’s an odd-seeming move for a company selling an AI writing assistant. By Anna Washenko June 23, 2026   GPTZero Superhuman announced that it has acquired GPTZero. This AI identification business offers services such as hallucination and plagiarism detection as well as a nifty little tool that displays how … Continue reading Superhuman has acquired AI authenticity service GPTZero →

Minnesota judge backs Upper Sioux casino solar project while preserving cooperative service

Minnesota judge backs Upper Sioux casino solar project while preserving cooperative service Suswati Basu     A Minnesota administrative law judge is recommending that Minnesota Valley Cooperative Light & Power Association keep supplying electricity to the Upper Sioux Community, even as the tribe moves ahead with a major solar-and-battery installation aimed at lowering energy costs … Continue reading Minnesota judge backs Upper Sioux casino solar project while preserving cooperative service →

This free service uses Wikipedia to reveal what the world is thinking about

June 13, 2026 This free service uses Wikipedia to reveal what the world is thinking about BY Justin Pot   Wikipedia may be the last good website—a volunteer-driven service that isn’t flooded by advertisements or completely captured by corporate interests. It’s also very useful. I find myself constantly opening it when I hear a name or … Continue reading This free service uses Wikipedia to reveal what the world is thinking about →

Texas AG sues Netflix, claiming the streaming service collects user data without consent

Texas AG sues Netflix, claiming the streaming service collects user data without consent By Anna Washenko Updated: May 11, 2026   Sergio Flores/Getty Images Texas Attorney General Ken Paxton has filed a lawsuit against Netflix. Paxton argues that the streaming service collected user data, including from children’s accounts, despite claims otherwise by the company. The suit … Continue reading Texas AG sues Netflix, claiming the streaming service collects user data without consent →

The U.S. Forest Service is closing down research stations ahead of a catastrophic wildfire season

April 09, 2026 The U.S. Forest Service is closing down research stations ahead of a catastrophic wildfire season BY Kristin Toussaint   Last week, the U.S. Forest Service announced that it will be closing three-quarters of its research facilities as part of a reorganization. Now, experts are worried not only about the number of scientists who … Continue reading The U.S. Forest Service is closing down research stations ahead of a catastrophic wildfire season →

Why customer service determines the ROI of your marketing spend

Marketing creates expectations that customer service must fulfill. When they don’t, acquisition gains turn into retention losses. By Shama Hyder February 11, 2026   A customer clicks on your perfectly crafted Instagram ad, lands on your conversion-optimized website and completes a purchase. Three days later, they need help with their order. They wait 10 minutes … Continue reading Why customer service determines the ROI of your marketing spend →

UK National Lottery operator Allwyn teams up with grocery service Gopuff for scratchcard deliveries

UK National Lottery operator Allwyn teams up with grocery service Gopuff for scratchcard deliveries Rachael Davies   Suswati Basu     Scratchcards from National Lottery operator Allwyn will be available to order as part of Gopuff instant grocery deliveries. A new partnership between Allwyn and Gopuff means that customers can add scratchcards to their orders, … Continue reading UK National Lottery operator Allwyn teams up with grocery service Gopuff for scratchcard deliveries →

Move from reactive to proactive customer service

October 10, 2025 Move from reactive to proactive customer service Customer experience is entering the sci-fi age: knowing and understanding customers on an individual level, providing personalized service, and dedicated moments. All of this is becoming possible thanks to technological innovation. And as it shifts, we’re moving beyond the age of reactive service, where customer … Continue reading Move from reactive to proactive customer service →

Chime Financial IPO: Digital banking service sets target stock price as Nasdaq listing date nears

June 02, 2025 Chime Financial IPO: Digital banking service sets target stock price as Nasdaq listing date nears BY Sam Becker Ding, ding, ding! Chime Financial is finally ready to go public. The 13-year-old digital banking services company has set a target valuation of $11.2 billion for its highly anticipated initial public offering (IPO), according to … Continue reading Chime Financial IPO: Digital banking service sets target stock price as Nasdaq listing date nears →

Amazon’s new Retail Ad Service brings RMN to the masses

The ecommerce giant is poised to disrupt the adtech market by letting retailers use its powerful technology to sell ads on their websites. Constantine von Hoffman on January 9, 2025   Amazon’s new Retail Ad Service is making retail media networks available to everyone. The service lets retailers use Amazon’s powerful advertising technology to sell … Continue reading Amazon’s new Retail Ad Service brings RMN to the masses →