October 10, 2025 Move from reactive to proactive customer service Customer experience is entering the sci-fi age: knowing and understanding customers on an individual level, providing personalized service, and dedicated moments. All of this is becoming possible thanks to technological innovation. And as it shifts, we’re moving beyond the age of reactive service, where customer … Continue reading Move from reactive to proactive customer service
June 02, 2025 Chime Financial IPO: Digital banking service sets target stock price as Nasdaq listing date nears BY Sam Becker Ding, ding, ding! Chime Financial is finally ready to go public. The 13-year-old digital banking services company has set a target valuation of $11.2 billion for its highly anticipated initial public offering (IPO), according to … Continue reading Chime Financial IPO: Digital banking service sets target stock price as Nasdaq listing date nears
The ecommerce giant is poised to disrupt the adtech market by letting retailers use its powerful technology to sell ads on their websites. Constantine von Hoffman on January 9, 2025 Amazon’s new Retail Ad Service is making retail media networks available to everyone. The service lets retailers use Amazon’s powerful advertising technology to sell … Continue reading Amazon’s new Retail Ad Service brings RMN to the masses
November 15, 2024 55,000 Canadian postal service workers go on strike Canada Post says shutting down facilities will affect its national network, with processing and delivery of mail possibly needing time to return to normal once the strike is over. BY Associated Press Workers at Canada’s national postal service are on strike after failing to reach … Continue reading 55,000 Canadian postal service workers go on strike
Apple will launch a Business Caller ID service next year You’ll know right away if it’s not a spambot on the line. anna washenko Thu, Oct 17, 2024 Apple Apple introduced some new tools to its Apple Business Connect program that could be useful for the everyday consumer. The most notable update … Continue reading Apple will launch a Business Caller ID service next year
Spotify is up and running again after a brief outage Listeners on Sunday reported that the app and website had stopped working. cheyenne macdonald Updated Sun, Sep 29, 2024 Spotify Spotify should be working normally again now after a few hours of service issues. The Spotify Status account posted on X Sunday afternoon … Continue reading Spotify confirms it’s having service issues and is working on a fix
August 27, 2024 Dollar General and Kroger charge shoppers for this service that other stores offer free In some communities, ‘cash back’ is the only way to access funds. But a new government report says many dollar stores are charging extra fees for it—and profiting. BY Sarah Bregel There’s no quicker way to get cash than … Continue reading Dollar General and Kroger charge shoppers for this service that other stores offer free
August 19, 2024 How did Walmart’s drone delivery service grow so big, so fast? Walmart now has the largest drone delivery footprint of any U.S. retailer. But the retail giant’s journey there required help from others. BY Kolawole Samuel Adebayo It has become increasingly common to see a drone hovering over a building with a delivery … Continue reading How did Walmart’s drone delivery service grow so big, so fast?
X is closing its operations in Brazil immediately, but its service will remain live for users The company says a representative faced arrest if it didn’t comply with ‘censorship orders.’ kris holt Sat, Aug 17, 2024 ASSOCIATED PRESS X says it’s ending business operations in Brazil effective immediately, but the service will … Continue reading X is closing its operations in Brazil immediately, but its service will remain live for users
August 10, 2024 Google who? This new service actually gets AI search right By scouring published scientific research, Consensus makes ChatGPT and Gemini look like ill-informed rubes by comparison. BY JR Raphael Time for a bit o’ brutal honesty: Whenever I hear about a new search tool or info-surfacing service, my first reaction is to … Continue reading Google who? This new service actually gets AI search right
