Tag Archives: Right

Is there a right way to buy marketing technology? (Short answer: Yes!)

Selection teams should focus on their own user stories rather than generic vendor reference implementations. MarTech West speaker Tony Byrne will host a workshop on purchasing strategies April 15. Tony Byrne on March 5, 2020 In twenty years as an industry analyst evaluating martech vendor platforms, I’ve witnessed hundreds of enterprises try to make good … Continue reading Is there a right way to buy marketing technology? (Short answer: Yes!)

How Recruiters and Hiring Managers Can Work Together to Find the Right Candidate

Matt Shealy — February 11, 2020 Businesses expect recruiters and hiring managers to work together to find qualified candidates. But this attempt at collaboration often becomes more of an issue than a problem solver. It can turn into a tense relationship between these two groups. Both strive to meet the same goals but often cannot … Continue reading How Recruiters and Hiring Managers Can Work Together to Find the Right Candidate

3 Reasons Why You Hire the Wrong IT Staff and How to Get It Right

Andrew Zola — January 25, 2020 niekverlaan / Pixabay The global tech talent shortage is relentless and shows no signs of slowing down. As the adage goes, “desperate times call for desperate measures,” and sometimes this approach leads to disastrous recruitment cycles. According to the Harvey Nash/KPMG CIO Survey, a staggering 65% of respondents stated … Continue reading 3 Reasons Why You Hire the Wrong IT Staff and How to Get It Right

Start 2020 Off Right With a Focus on Knowledge Management

Paul Selby — January 7, 2020 Image by PublicDomainPictures from Pixabay Customer service agents field inquiries from customers multiple times per day. Online communities overflow with customer questions. In both situations, these are often the same, repeated issue. But that doesn’t mean new problems aren’t also cropping up a solution. This is where a strong, … Continue reading Start 2020 Off Right With a Focus on Knowledge Management