Tag Archives: Retention

These 8 Benefits are the Key to Remote Worker Retention

Remote Work Environment

John Rampton — November 4, 2019 Between email, live chat, video, online, and document sharing via the cloud, working from home is a reality for a majority of employees. In fact, the 2017 “State of Remote Work” report found 52 percent of employees work remotely at least once per week. For employees, working remotely helps … Continue reading These 8 Benefits are the Key to Remote Worker Retention →

How are User Engagement and Retention Related?

User Engagement

Mia Jacobs — October 1, 2019 It’s simple: engaged users are more likely to stick with your brand. But heightening user engagement to compel renewals year after year isn’t so simple. And if you’re struggling to raise engagement and retention rates through separate initiatives, you may have trouble raising either. User retention is when customers … Continue reading How are User Engagement and Retention Related? →

Email marketing and customer retention in the financial services industry

Financial Services

Brands that leverage email marketing will continue to build lasting customer relationships while thwarting the new fintech players from capturing market share. Kyle Henderick on September 23, 2019 It was surprising to learn that more than two in five financial services customers say they rarely or never receive relevant marketing communications from financial services companies … Continue reading Email marketing and customer retention in the financial services industry →

How to Build Customer Relationships That Increase Retention and Revenue

Customer Relationship Managemnet

Josh Bean — August 22, 2019 — August 22, 2019 rawpixel / Pixabay Think about the brands you’re most loyal to. Why did you become a return customer? What motivates you to purchase products or services from one company over another? Most consumers are loyal to brands they feel like they know and trust. This … Continue reading How to Build Customer Relationships That Increase Retention and Revenue →

How to Improve Employee Retention with Maslow’s Hierarchy

Employees Retention

Steven Imke — July 15, 2019 Follow @SteveImke — July 15, 2019 There are two types of employee turnover-avoidable and unavoidable. For unavoidable turnovers, such as when a person dies or retires, there is very little a company can do to prevent it. However, too many businesses simply focus on the recruiting end and fail … Continue reading How to Improve Employee Retention with Maslow’s Hierarchy →

How Can Chatbots Help Increase Online Sales and Customer Retention?

Chatbots

Martin Frascaroli — June 28, 2019 Follow @aivo_en — June 28, 2019 Artificial Intelligence has become a strong ally for sales organizations with high volumes of opportunities and lead generation, mainly, because it provides fast and accurate support when performing for different sales stages. In fact, as stated by a Gartner report, implementing AI in … Continue reading How Can Chatbots Help Increase Online Sales and Customer Retention? →

New customer acquisition vs. retention: 7 best practices for search

Customer Acquisition

Here’s how retailers should map their audience strategy for new-versus-returning customers to search. Steve Costanza on April 19, 2019   Like nearly all retailers, a large health and beauty organization is facing escalating competition and CPCs on search. The performance marketing team realizes it can’t keep paying heightening costs to acquire the same levels of … Continue reading New customer acquisition vs. retention: 7 best practices for search →

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