Tag Archives: Program

Strong Contingent Workforce Program Leadership Through Powerful Communications

Leadership Lessons

by Len April Follow @ZenithtalentSeptember 4, 2016 Despite the technological achievements that are helping us overcome hiring challenges, the impact of personalization, interaction and engagement can’t be underestimated. Relationships, LinkedIn emphasized at the beginning of 2016, form the cornerstones of business success as the world becomes more digital. “This year’s report,” LinkedIn asserted, “shows a … Continue reading Strong Contingent Workforce Program Leadership Through Powerful Communications →

Referral Program Optimization: 5 Reasons to Track User Profiles like a Bloodhound

Referral Marketing

by Jen GrayAugust 21, 2016 Some brands treat their referral program like a Wild West bounty—as if they can just put up a sign reading, “Wanted: New Customers,” offer a reward, and let someone else bring in the new business. But referral isn’t about sitting back and letting someone else handle customer acquisition. Yes, your … Continue reading Referral Program Optimization: 5 Reasons to Track User Profiles like a Bloodhound →

MSP Program Managers Drive Success Through Collaboration

Collaboration

by Len April Follow @ZenithtalentAugust 20, 2016 Around 1983, we witnessed the stirrings of what would become micro-managing “helicopter parents,” who in turn sired a generation of young, hovering warders instead of mentors. The problem, according to child development experts, is that these failure-intolerant practices have created a generation where more people hesitate to take … Continue reading MSP Program Managers Drive Success Through Collaboration →

Driving Action From a Customer Satisfaction Program

Customer Satisfaction

by Andrew Dalglish Follow @circle_researchAugust 18, 2016 Most companies have a customer satisfaction research programme in place, but not all are made equal. Some are active agents of change – they spur the organisation to act, building stronger customer relationships, boosting customer loyalty and ultimately improving commercial performance. Others are passive observers – they simply … Continue reading Driving Action From a Customer Satisfaction Program →

Anatomy of a Successful Leadership Development Program

Leadership Lessons

by Darleen DeRosa July 28, 2016 Follow @onpoint_llcJuly 28, 2016 Preparing employees to become future leaders requires a significant investment in terms of time and money. In the U.S. alone, corporations shell out upwards of 14 billion dollars annually on leadership development programs. The average spending per employee was approximately $ 1,500 in 2013, according … Continue reading Anatomy of a Successful Leadership Development Program →

Think a Loyalty Program Won’t Help with the Back-to-school Crowd?

Social Media Utilization

by Jess Mizerak July 23, 2016July 23, 2016 The back-to-school retail season is descending upon us. And that’s a pretty big deal because this is the second largest spending “holiday” in retail. And back to school and back to college aren’t just important for the brick and mortar stores. According to Field Agent’s 2016 Back … Continue reading Think a Loyalty Program Won’t Help with the Back-to-school Crowd? →

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