Ben Mulholland — May 18, 2018 — May 18, 2018 “That’s fantastic! Have you thought about selling those?” We’ve all had a moment of inspiration for our own online store. Whether (like me) you took up a new hobby (crochet) and showed your project to a family member (my gran) or you stumbled across a … Continue reading 17 Ecommerce Processes to Set Up, Maintain and Promote a Successful Store
Benjamin Brandall — February 28, 2018 — February 28, 2018 Humans are responsible for 70% of airplane crashes, 90% of car wrecks, and 90% of workplace accidents. But people are also a core part of business. The same factors that make humans irreplaceable — nuanced judgment, emotion, and creativity — also make humans a pain … Continue reading The Psychology of Processes: How to Work with Imperfect Humans
Beata Staszkow — December 8, 2017 — December 8, 2017 mohamed1982eg / Pixabay Once you have a targeted list of angel investors to approach, your next step should be to reach out and connect. There are in essence three processes to do this. They are: Reaching out Responding Following up In this post we look … Continue reading The Processes for Reaching out to Angel Investors
Anand Srinivasan — November 29, 2017 Follow @anand_sriniv — November 29, 2017 Gamification refers to the use of game-like mechanics in non-gaming scenarios to motivate and boost the morale of the target users. This is a big part of corporate training and HR practices where employee engagement can be a challenge. According to a Gallup … Continue reading How To Use Gamification In HR Processes
Alan Hart — September 2, 2017 — September 2, 2017 In the first installment of this article, I wrote: If every iteration of the budget requires many hours or even days of work to recompile the budget and its derived forecasted reports and financial statements, you are not practicing Lean Budgeting! Here’s why: If your … Continue reading Do You Practice Lean Processes? How About Lean Accounting and Finance? – Part 2
Christopher Moore — June 15, 2017 Follow @cjmoore— June 15, 2017 jarmoluk / Pixabay Running a business that takes orders and arranges them for home delivery isn’t easy. There are many stages of the process that can go wrong. One of the biggest challenges is creating a smooth fulfillment process that delivers your products to … Continue reading Sell More with Improved Fulfillment Processes
Ginger Shimp — April 27, 2017 Follow @GingerShimp— April 27, 2017 A previous post addressing the impact of digital transformation on business models can be found here. Today’s businesses operate in a world of increasing complexity characterized by higher data volumes, faster business cycles, and ever more demanding customers. In this volatile climate, traditional business … Continue reading Digital Transformation’s Impact on Business Processes and Work
Adam Henshall — March 30, 2017 — March 30, 2017 All managers face the same question: “How do I improve the way my business works?” Well, according to BPTrends 2016 report, the percentage of executives who see processes as the crucial way to drive their businesses forward is 24 times the number who always have … Continue reading An Introduction to Automated and Interactive Processes
Christian Sculthorp — February 23, 2017 Follow @sculthorpseo— February 23, 2017 Why do some agencies succeed while others struggle to retain clients? The answer is usually simple: their processes. Well-documented processes help you acquire, onboard, and deliver results to clients on a consistent, predictable basis. And they enable you to manage uncertainty, provide clients with … Continue reading Scale Your Agency by Documenting These 5 Processes
Lindsay Smith — November 12, 2016 — November 12, 2016 As I wrote my first blog on scaling Customer Success Teams several weeks ago I had a hard time narrowing down which topics to include and which to leave out so that the piece didn’t turn into a Tolstoy novel. There are many factors to … Continue reading Data and Processes and People, Oh My! So Many Ways to Scale Your Team
