Alleviating the burden with dozens of point solutions, a SaaS solution could deliver a one-stop-shop to help small businesses. Bill Dinan on October 31, 2019 Today’s world of small business-focused technology has become far too fragmented and focused on implementing technology for the sake of technology. This dynamic often yields features that don’t solve real … Continue reading Soapbox: Are we falling in love with technology or building what SMBs need?
Daniel Burrus — October 29, 2019 Follow @DanielBurrus Have you ever wished you could predict the future? What would you do if you could clearly see critical changes in the months and years ahead and use them to shape your future instead of just letting it unfold by default? I have good news for you: … Continue reading Business Leader Imperative: What You Need to Know
Ryan Estis — October 28, 2019 Follow @RyanEstis “It seems like there are opportunities you might be missing. Why don’t we schedule some time in the office? We can think that through and arrive a go-forward plan together.” I was enjoying happy hour on a recent holiday with two good friends, having a casual conversation … Continue reading Why You Need Your Own Personal Board of Directors
Ben Duchesney — October 25, 2019 The hardest part about designing your own website is getting enough courage to hit that scary “Publish” button. Once you do that, your business is out there for the world to see – which is a great thing – but you need to know that your site is ready … Continue reading 3 Web Pages You Need to Publish With Confidence
Mark Di-Toro — October 21, 2019 Follow @MarkDiToro Here’s a theory: taking a break and spending more time on holiday could make you and your business richer in the long term. The problem A recent survey from small business lender iwoca suggested that 37 percent of SME owners (the equivalent of 2.1 million) took no … Continue reading This is Why You Need to Take More Holidays
Aashish Sharma — October 20, 2019 Follow @ineedseo Historically speaking, society has a way of stereotyping generations into pigeonholes for the neatness of media reports. In truth; each generation contains a plethora of differences even between themselves, let alone between each other. Businesses will always need to adapt to suit the skills and training needs … Continue reading How Businesses Need To Adapt Their Training to Make Way for Generation Z
Thomas Griffin — October 10, 2019 Follow @jthomasgriffin Like individuals, no business is an island. Your business depends on your customers to survive and grow. You need to do everything possible to retain them and build loyalty. That’s harder than ever today. Even though the internet has lowered barriers and made it possible to do … Continue reading Everything You Need to Know About Building an Online Brand Community
Steven Imke — October 12, 2019 Follow @SteveImke Firing an employee can cost a company dearly and therefore should never be taken lightly. There are two paths when it comes to firing an employee. The first is that an employee can be terminated for evidence-based and documents cause. Terminating an employee for cause often occurs … Continue reading What You Need to Know Before Firing an Employee
Sean McDade — October 7, 2019 Unless you’re working in a very small company, the full spectrum of VoC responsibilities are usually too much for one person. Often, people think they can create a world-class VoC program themselves using a low-end technology tool, but this can be riskyâ —especially when building your initial program. In … Continue reading Do You Need a Survey Tool or a VoC Partner?
Mia Jacobs — October 7, 2019 When you’re a customer, you don’t want to feel like just another face in the crowd. Customers want to know that you understand their unique business goals, even if you have vast numbers of subscribers. That’s why your enterprise needs to give customers the personalization they demand if you … Continue reading Why You Need Personalized Customer Engagements