Kane Laramore — January 2, 2018 — January 2, 2018 Improved agent efficiency and productivity turn call centers from a cost into a profit. The two qualities can also create a competitive advantage, which is key priority for growing organizations. While agents hold the keys to your company’s success, they are also the most expensive … Continue reading Essential Technologies in Call Center Workforce Management
Emily Sidley — December 28, 2017 Follow @EmilySidleyPR — December 28, 2017 Follow these 5 steps for social media management success. Does social media management play a role in your company’s marketing plan? It’s a key element for business success! But how do you go about managing various social channels for your company? It takes … Continue reading Social Media Management: 5 Steps to Success
William Harris — December 22, 2017 Follow @wmharris101 — December 22, 2017 coffeebeanworks / Pixabay To build a sustainable, profitable, scalable ecommerce business in 2018, you need to understand the ins and outs of managing inventory. Poor inventory management can be a complex challenge to overcome for any ecommerce entrepreneur, no matter your expertise, the … Continue reading The Quick Guide to Inventory Management for Ecommerce
Renzo Costarella — December 13, 2017 — December 13, 2017 JESHOOTS / Pixabay Time management is a skill that will pay dividends forever. If you don’t manage your time well it will seriously cost you in both your personal and professional life. The reason why time management is so important is because time is the … Continue reading Time Management Advice to Help You Get Ahead
Robbin Schuurman — December 11, 2017 — December 11, 2017 Goumbik / Pixabay Product Backlog ManagementAs a Product Owner, you are responsible for Product Backlog Management, in order to maximize the value of the Product. The Product Backlog is the single source of truth which contains all the work to be done on the Product. … Continue reading 10 Tips for Product Owners on Product Backlog Management
Michael Heller — December 6, 2017 — December 6, 2017 MIH83 / Pixabay Change is good. It can be a sign of progress, moving forward, and is inevitable in every aspect of our lives. But try telling that to a gang of frustrated employees who just found out their company is being restructured! The task … Continue reading The Importance of Continuous Feedback in Change Management
Karen Repoli — December 4, 2017 Follow @karenrepoli — December 4, 2017 What is the first questions that comes to your mind when you start thinking about mailing lists? The topic of creating a list was recently discussed in one of my Facebook groups. The overwhelming response was: “Which service should I use?” As an … Continue reading Mailing List Management: Starting at the Beginning
Robbin Schuurman — December 3, 2017 — December 3, 2017 Agile Product ManagementOkay, before we dive into the tips on Agile Product Management, let us first look into what Agile Product Management is! A Product Owner in the Scrum Framework is the single person who is responsible for the success of a Product and for … Continue reading 10 Tips for Product Owners on Agile Product Management
Paul Keijzer — November 30, 2017 Follow @Paul_Keijzer — November 30, 2017 Derks24 / Pixabay Watching movies is a great way to unwind, relax and be entertained. Sometimes, however, movies can provide us learning opportunities, particularly in the area of leadership and management. Here are some of the movies I’ve watched over the years and … Continue reading 18 Must-See Movies To Extract Leadership & Management Lessons From
Ben Mulholland — November 21, 2017 — November 21, 2017 Effective human resources management prevents company-wide anarchy. From solving internal disputes, to presenting a united front to customers, to just plain abiding by the law, HR is a vital discipline which is all too often generalized and pushed out of mind. That’s why today I’ll … Continue reading 12 HR Management Tips to Run an Effective Business (and Prevent Total Chaos)
