August 21, 2025 This trait in leaders makes employees three times more likely to lie BY Ron Carucci Not long ago, I sat across from a senior leader who proudly described the culture of transparency he believed he had built. “My door is always open,” he said. “I tell my team I want the truth, even … Continue reading This trait in leaders makes employees three times more likely to lie
Conversions drop when your B2B copy ignores what buyers actually care about. Here’s how to lead with benefits, use cases and proof. Moni Oloyede on August 14, 2025 Marketing departments are missing goals left and right. Your marketing isn’t converting because the way you’re talking about your offer sucks. Maybe you’ve tweaked form fields, … Continue reading A 3-step copywriting formula that makes buyers take action
What Makes Up Perplexity Core Ranking Factors by Laurie Sullivan , Staff Writer, August 6, 2025 Metehan Yesilyurt, growth marketing manager at AppSamurai, analyzed browser-level interactions with Perplexity’s infrastructure and believes he has discovered how content is evaluated and ranked. It appears the AI engine follows a three-layer ranking system for the large language model (LLM), … Continue reading What Makes Up Perplexity Core Ranking Factors
Great CX starts with purpose, not technology. Create smart, human-centered experiences by focusing on what really matters. Shiv Gupta on July 22, 2025 We’ve all felt the frustrating side of automation — irrelevant marketing emails, clunky digital workflows, or robotic customer service that leads you in circles. Too often, technology is used to reduce … Continue reading When AI makes customer experience feel personal
July 12, 2025 Why setting boundaries makes you more valuable at work BY Dana Mahina Here’s a truth that will challenge everything you think you know about success: The most impactful leaders are also the most vigilant about protecting their time. While everyone else is drowning in back-to-back meetings and late-night email marathons, these executives have … Continue reading Why setting boundaries makes you more valuable at work
AI Digs Deep To Surface Content, Makes Websites Conversational by Laurie Sullivan , Staff Writer @lauriesullivan, July 1, 2025 Startups have sparked debate on whether websites will survive the transition to artificial intelligence (AI). AI will not render websites obsolete, but the technology can transform them into conversational experiences to support the next phase of advertising … Continue reading AI Digs Deep To Surface Content, Makes Websites Conversational
AI-powered insights help you make data-driven decisions instantly, rather than waiting on analysis. Not only do you work faster, you work smarter. Greg Kihlstrom on February 19, 2025 What if anyone on your marketing team — whether they’re an analyst, a campaign manager or even an intern — could simply ask a question about … Continue reading How AI makes marketing data more accessible and actionable
GAI: What Makes Content Creators Embrace It? by Laurie Sullivan , Staff Writer @lauriesullivan, January 9, 2025 Brands continue to struggle with getting the ideal generative AI-generated content in front of consumers that will entice them to make a purchase or at the very least, inquire about products through a click or search on their website. … Continue reading GAI: What Makes Content Creators Embrace It?
Here’s a new interactive channel for the holidays: traditional soccer field ad boards go shoppable. Kim Davis on December 27, 2024 For the holiday shopping season, Itaú Bank partnered with the Brazil-based agency Africa Creative to make soccer field advertising boards shoppable. The traditional boards around the field’s perimeter were transformed for a Brazilian … Continue reading Africa Creative makes soccer ad boards shoppable
U.K. longevity vendor Healthspan is leveraging Mitel’s AI virtual agent to resolve 90% of product queries. Kim Davis on December 11, 2024 “When you talk about AI, contact centers and customer experience, I think that’s the best use case to illustrate return on investment,” said Luiz Domingos. Every few seconds an agent saves in … Continue reading Mitel makes customer experience Talkative
