Tag Archives: Leader

6 Ways to Be an Understanding and Supportive Leader as You Manage a Contact Center Team During a National Cultural Movement

Veronica Krieg July 13, 2020 Author’s note: We realize racism both in and out of the workplace is an extremely difficult topic and a complex subject to approach. But, its difficulty does not give us permission to disengage. At Sharpen, we believe in equality for all people. We’re working to bring those values into an … Continue reading 6 Ways to Be an Understanding and Supportive Leader as You Manage a Contact Center Team During a National Cultural Movement →

How to Position Yourself as an Industry Leader (3 Tips)

Leadership Skills

Chris Christoff July 8, 2020 When you start a new business, it’s common to look for ways to position yourself as an influencer in your niche. To succeed in any industry, you need to prove your worth as a leader who offers value to your community. But what is a thought leader? In recent years, … Continue reading How to Position Yourself as an Industry Leader (3 Tips) →

10 Cash Flow Management Tips Every Startup Leader Needs to Drive Growth

Cash Flow

Erika Giles July 6, 2020 Cash flow is something every startup and small business should prioritize. Business owners need to be proactive about their finances regardless of what the market is like. Depending on how you manage cash flow, you can either grow your business or cause it to fall. There are simple ways to … Continue reading 10 Cash Flow Management Tips Every Startup Leader Needs to Drive Growth →

Promoted From Peer to Leader? 4 Ways to Make a Smooth Transition

Management Skills

Paul Keijzer — June 12, 2020 Becoming the boss is an exciting transition, but it can be a tricky one – and if you’re making a move from being a peer to leader, just the thought of managing your office buddies can be nerve-wracking. This is because workplace friendships take a completely different turn when … Continue reading Promoted From Peer to Leader? 4 Ways to Make a Smooth Transition →

How to Be a Courageous Leader in the Post-Pandemic Era

Leadership Skills

Merilee Kern — June 5, 2020 3 must-have traits for courageous leadership in today’s workplace While some contest, or outright refute, whether or not former British Prime Minister Winston Churchill famously said “success is not final, failure is not fatal: It is the courage to continue that counts,” the power of that statement looms large … Continue reading How to Be a Courageous Leader in the Post-Pandemic Era →

4 Qualities an Exponential Leader Must Embody

Leadership Skills

Paul Keijzer — May 8, 2020 Since I’ve written a lot on the subject of exponential leadership and exponential organizations, I often get asked about the difference between traditional leaders and exponential leaders. Well, there’s a very fine line between the two. And that line is defined by some qualities and traits that exponential leaders … Continue reading 4 Qualities an Exponential Leader Must Embody →

Agile Leader Role During an Agile Transformation Part 2

Digital Transformation

Anthony Mersino — April 9, 2020 In part 1 of this article, we looked at the definition of Agile Transformation and talked about the 4 key focus areas of Agile Leaders. In part 2 of this article, we will explore the Characteristics that Agile Leaders Need the Most. Finally, we discuss an uncomfortable truth that … Continue reading Agile Leader Role During an Agile Transformation Part 2 →

Agile Leader Role During an Agile Transformation

Digital Transformation

Anthony Mersino — April 6, 2020 What is the Agile Leader Role during an Agile Transformation? Agile Transformations are a popular activity right now. If you are an agile leader, you may be wondering what is the role that you play in an Agile Transformation. This 2-part article begins with what is meant by Agile … Continue reading Agile Leader Role During an Agile Transformation →

Every Great Leader Has an Experience Book. Do You?

Leadership Lessons

Steve DiGioia — April 2, 2020 The actions of leaders should focus on common-sense decisions. A good “business-sense”, extensive life experience, having a good judge of character, and the ability to see-through-the-fog towards the intended goal will help most people make the “right” call as needed – when needed. As I’ve mentioned before, I’d rather … Continue reading Every Great Leader Has an Experience Book. Do You? →

5 Brand Storytelling Trends Every Marketing Leader Should Know in 2020

Storytelling

Dana Kachan — March 25, 2020 Humanity is becoming more resistant to advertising. We are used to seeing it on billboards, print banners, at shopping malls, on social media, and almost everywhere on the web. We use ad blockers because we don’t like it when anyone tries to sell us anything, although we love stories. … Continue reading 5 Brand Storytelling Trends Every Marketing Leader Should Know in 2020 →