Tag Archives: Hard

3 Surprising Factors That Make It Hard for Leaders to Resolve Conflicts

Liz Kislik July 9, 2021   Recently, I had a wonderful conversation with Danny Langloss, who is the host of the Leadership Excellence podcast, the City Manager of Dixon, Illinois, and a true student of leadership. Danny asked me a lot of questions about conflict resolution. We categorized conflict as a particular aspect of problem-solving … Continue reading 3 Surprising Factors That Make It Hard for Leaders to Resolve Conflicts

3 Hard Reality Checks Every Leader Must Face to Succeed

Paul Keijzer September 25, 2020 Every leader must reach a point where they look in the mirror and conduct a gut-check by asking themselves a series of honest questions. However, before getting to the hard realities, it is essential to fully understand what it takes to successfully lead people. Let’s face it, it’s not possible … Continue reading 3 Hard Reality Checks Every Leader Must Face to Succeed

Hiring a Virtual Assistant for Entrepreneurs: Why It’s So Hard to Let Go

Jeff J. Hunter July 13, 2020 For many entrepreneurs, hiring a virtual assistant is something that sits at the bottom of their “to do” list for months or even years. They know that delegating is a powerful tool. They’ve heard stories of others who’ve cleared time in their schedules, made more money, and grown their … Continue reading Hiring a Virtual Assistant for Entrepreneurs: Why It’s So Hard to Let Go

The Strong Link Between Engagement, Retention, and Career Pathing: Examples of Employee Development Plans that Give your Contact Center Agents a Reason to Stay and Work Hard

Laura Krajewski — May 22, 2020 I have this friend — let’s call him Josh. He’d been at his job for a year, even though he didn’t love the work he was doing. The job offered Josh good pay, security and professional experience. But, ultimately, it wasn’t the kind of work he wanted to do … Continue reading The Strong Link Between Engagement, Retention, and Career Pathing: Examples of Employee Development Plans that Give your Contact Center Agents a Reason to Stay and Work Hard

Hard Bounce Versus Soft Bounce – Does it Affect Email Deliverability?

Kevin George — September 5, 2019 Follow @imkevin_monk — September 5, 2019 Among the different email marketing metrics like open rate and click-through rate that you often take into consider, there is another metric that should not be overlooked. It is known as “BOUNCE RATE”. While open rate and click-through rate are positive metrics, bounce … Continue reading Hard Bounce Versus Soft Bounce – Does it Affect Email Deliverability?