by BusinessVibes February 5, 2016 Follow @businessvibesFebruary 5, 2016 For most organizations, employees are always the most essential resource. Finding and training new employees is a vacuum of money and resource, and losing key workers might mean losing key experience and knowledge to your business. To hold your best employees, it is critical to ensure … Continue reading Tips For Keeping Your Employees Happy
by Andre Oentoro January 19, 2016 Follow @breadnbeyondJanuary 19, 2016 Social media has been a platform for advertising and marketing for companies ever since it surfaced. 67% of consumers have used a company’s social media site for the same service they can get through phone or web site. Since the majority of the public is … Continue reading Social Media Customer Service: A 4-Step Approach to Keep Your Customer 99% Happy
by Jamie Nichol November 17, 2015 Follow @CultureIQNovember 17, 2015 If you’re a manager or human resources specialist, you know a strong workplace requires trust. So much so that a SHRM study found trust between employees and senior management to be the number-two contributor to job satisfaction. Trust leads to internal motivation, a sense of … Continue reading 7 Tips for Using Trust to Keep You and Your Employees Happy
Eric HammisSeptember 17, 2015 Let’s face it, email marketing is old school. It’s one of the first strategies for digital marketing. But that doesn’t mean it’s not still important for your digital marketing plan. Believe it or not, but email marketing is continuing to become more important. Thanks to the fact that it’s a prehistoric … Continue reading Tips For Keeping Subscribers Happy! [Infographic]
Jacob ShriarAugust 25, 2015 Do you want to learn how to be happier at work? Here are 10 simple things that you can do that are proven to work. This infographic was crafted with love by Officevibe, the engagement software showing you how to be happy at work. Eat Healthy At Work The link between … Continue reading How To Be Happy At Work: 10 Simple Tips That Work
Kelvin ClaveriaAugust 13, 2015 All companies strive to keep their customers happy. Whether lowering prices (as Indigo Books & Music is doing in Canada), surprising customers with gifts (something that WestJet has mastered) or providing Zappos-like customer service, companies want to project a more customer-centric image. That’s because customer-centricity pays off: IBM’s 2013 study, The … Continue reading How To Keep Your Customers Happy [Infographic]
Jeanne LandauJuly 31, 2015 Today’s savvy businessperson is learning more and more that the benchmark of a company’s success lies not in predicting trends or rising stocks, but in something much simpler: Customer Service. But while this may seem like a very back-to basics approach, it is also factual. Seventy-six percent (76%) of consumers feel … Continue reading Keeping Call Center Agents Happy: Why It Matters
Sue ReynoldsJuly 23, 2015 Listening for and responding to customer complaints is critical for your brand’s reputation. Dealing with customer complaints as they arise is an important part of maintaining your brand’s reputation. Consumers are twice as likely to share a bad customer service experience than they are to share a positive one, according to … Continue reading Complaining Customers And Social Media: How To Make Them Happy Again
Amanda McGuinnessJuly 20, 2015 Creating a fun, motivating, and intellectually nurturing work environment is pivotal to having productive and engaged employees. When people no longer feel satisfied in their professional setting, productivity and overall morale drops. For managers and other higher ups, employee engagement usually boils down to how efficiently employees are meeting quotas and … Continue reading 3 Keys to Happy, Motivated Employees
Jonha RevesencioJuly 16, 2015 The conventional management thinking is that if we pay workers enough, they will be productive. With more recent industrial psychology research findings, we find that there is a significant relationship between a worker’s happiness and their productivity at work. (Image Credit: Flickr, Creative Commons: Pavlina Jane) A recent research from the University … Continue reading Happy Employees Are 12 Percent More Productive
