Tag Archives: great

Digital CX: Businesses need them, yet struggle to create great experiences

Survey finds only 38% of marketers they have clearly defined goals and strategies for digital customer experience. Constantine von Hoffman on April 1, 2022 Marketers know they need great digital customer experience, but few know how to get it.  While 84% agree that businesses must deliver excellent digital customer experience to survive, only 38% say … Continue reading Digital CX: Businesses need them, yet struggle to create great experiences

How giving workers the skills to succeed can counter the Great Resignation

By Mark Nelson March 20, 2022 Leaders looking for competitive advantages in every facet of their business—from operations and sales to recruiting and retention–cite employees’ data skills as a top need. But when it comes to providing those data-training opportunities, companies keep failing. Recently, my company, Tableau, commissioned Forrester Consulting to explore organizational issues and … Continue reading How giving workers the skills to succeed can counter the Great Resignation

The employee-employer disconnect that’s fueling the Great Resignation

By Joe Andrew   March 13, 2022 Amid all the headlines about millions of workers quitting their jobs during the Great Resignation, it is easy to miss the signal in the noise. Yes, a record 47.4 million Americans quit their jobs last year—more than a quarter of the total workforce. And, yes, the understandable first … Continue reading The employee-employer disconnect that’s fueling the Great Resignation

It’s not just money. This is what’s still driving the Great Resignation

By Mark C. Crowley   March 05, 2022 It is rather staggering that nearly 69 million people quit their jobs in America last year—and the common assumption is that everyone who resigned found a new employer willing to give them a meaningful bump in pay. Aligned to this thinking, of course, companies could effectively end … Continue reading It’s not just money. This is what’s still driving the Great Resignation

Is the 4-day workweek the answer to the Great Resignation?

By Kathleen Davis February 21, 2022         The five-day, 40-hour work week is such an entrenched part of our culture that it’s easy to forget that it’s a relatively recent invention. The Industrial Revolution bore atrocious working conditions, including 12-16 hour days and six-or-seven-day-long work weeks. Then, in 1926, Ford became one … Continue reading Is the 4-day workweek the answer to the Great Resignation?

The risks and benefits of rehiring Great Resignation ‘boomerang employees’

By Abakar Saidov   February 17, 2022   There is no denying that an increase in personal reflections induced by the pandemic, and stay-at-home orders, has had a remarkable impact on the careers of many. Companies saw employees rapidly turning off familiar paths, inspired by less travelled trails, such as wanting to work for a … Continue reading The risks and benefits of rehiring Great Resignation ‘boomerang employees’