Category Archives: Online Reviews

How to Build Online Reviews for your Professional Services Company

Paul Schmidt — October 1, 2019 What social proof do you have for showing your prospects and customers that your organization can provide the quality of service they expect. Building reviews takes time, patience, and courage. Here is a six-step process to start generating more online reviews for your organization. 1. Set Goals Reviews are … Continue reading How to Build Online Reviews for your Professional Services Company →

Do men and women value online reviews differently?

Online Reviews

New research suggests there is an opportunity for businesses to get ahead of their competitors by generating reviews from their female customers. Jamie Pitman on December 14, 2018 at 9:24 am If you’ve read any of my pieces before, you’ll know that I’m an avid advocate for reputation management and the power of online reviews … Continue reading Do men and women value online reviews differently? →

How To Build Online Reviews For Your Local Business

Online Reviews

Mike Brooks — October 19, 2018 Follow @michaelsbrooks — October 19, 2018 PatternPictures / Pixabay You probably know you need to grow and manage online reviews already. If you don’t, you will the first time someone leaves you a bad review. And don’t be naive enough to believe you’ll never get one. You will no … Continue reading How To Build Online Reviews For Your Local Business →

How the hospitality industry should approach online reviews and citations

Online Reviews

Looking for more positive reviews? Here are some smart ways to build citations and reviews plus tips to boost the visibility of businesses in the hospitality Jamie Pitman on September 17, 2018 We all know that when it comes to search engine optimization (SEO), every industry has its quirks but the restaurant and hospitality … Continue reading How the hospitality industry should approach online reviews and citations →

Case Study: How Not Having Online Reviews Lost This Local Business a Job

Online Reviews

Mike Brooks — August 16, 2018 Follow @michaelsbrooks — August 16, 2018https://traffic.libsyn.com/nuclearchowder/Case_Study-_How_Not_Having_Online_Reviews_Lost_This_Local_Business_A_Job.mp3 This may be one of the most important podcasts/blog posts I’ve done in a while. Today I want to show you how a local business lost a job in seconds right on Facebook. But the worst part for them, not only may they … Continue reading Case Study: How Not Having Online Reviews Lost This Local Business a Job →

How to Get More Positive Online Reviews

Online Reviews

Ron Johnson — July 9, 2018 Follow @cyberoptik — July 9, 2018 geralt / Pixabay They help grow your customer base, customer loyalty, and increase your company’s SEO. In a society where 90% of consumers read online reviews prior to visiting a business, you can’t afford to skip this step. If you haven’t mastered getting … Continue reading How to Get More Positive Online Reviews →

How to Respond to Negative Online Reviews

Online Reviews

Ron Johnson — July 5, 2018 Follow @cyberoptik — July 5, 2018 geralt / Pixabay Online reviews are important, which makes it no surprise that nobody wants to get a negative review. It’s hard to read and can damage your company in the public eye. Unfortunately, every now and again, it happens. There are a … Continue reading How to Respond to Negative Online Reviews →

Why You Should Have a System in Place to Get Online Reviews

Online Reviews

Ron Johnson — July 5, 2018 Follow @cyberoptik — July 5, 2018 TeroVesalainen / Pixabay The Internet is full of review sites. From Yelp and Google to Facebook Business Pages, there’s nowhere you can turn without seeing what other people have to say. The importance of having online reviews is unignorable. With 85% of people … Continue reading Why You Should Have a System in Place to Get Online Reviews →

California Court Says Yelp Can’t Be Forced To Remove Negative Review

Online Reviews

California Court Says Yelp Can’t Be Forced To Remove Negative Review by Wendy Davis @wendyndavis, July 3, 2018 California’s highest court ruled 4-3 on Monday that Yelp can’t be required to remove a negative post that sparked a defamation lawsuit. The ruling stems from a 2013 lawsuit brought by California attorney Dawn Hassell against a … Continue reading California Court Says Yelp Can’t Be Forced To Remove Negative Review →

How to Get Online Reviews for Your Business

Online Reviews

Ron Johnson — June 27, 2018 Follow @cyberoptik — June 27, 2018 mohamed_hassan / Pixabay While most companies understand that online reviews are essential to the growth of their business, many don’t know how to procure them. Business owners may be reserved and don’t want to seem like a bother to their customers, so they … Continue reading How to Get Online Reviews for Your Business →