Win-backs beat acquisitions, but they require companies to admit what went wrong and prove they fixed it. Annette Franz on December 4, 2025 Most organizations talk a good game about loyalty, but miss the moment of truth: what happens when someone walks away. Whether it’s a customer canceling a contract or a valued employee … Continue reading Winning back customers requires fixing what drove them away
Tag Archives: Fixing
The creator economy won’t survive without fixing payments
October 14, 2025 The creator economy won’t survive without fixing payments In Hollywood, actors do not wait half a year to get paid. Under SAG-AFTRA contracts, residuals are distributed within 30 to 60 days of the union receiving payment from studios. That is the standard in one of the world’s most complex entertainment ecosystems. Meanwhile, … Continue reading The creator economy won’t survive without fixing payments
WLA shares commitment to combating match fixing and maintaining sports integrity
WLA shares commitment to combating match fixing and maintaining sports integrity Sophie Atkinson The World Lottery Association (WLA) has announced that it has ramped up activities to combat match fixing and other illicit activities which impact the industry. “Together with other stakeholders, we are leading this global fight,” the WLA says. In a deeper look … Continue reading WLA shares commitment to combating match fixing and maintaining sports integrity
Twitter alternative Mastodon is fixing its confusing sign-up process—and adding new features
By Chris Morris May 01, 2023 Mastodon, which many have considered the social media site most likely to take Twitter’s place, is making itself more user friendly. The platform, on Monday, announced a series of changes to make it more intuitive for new users—and rewarded current members with an update on some long-requested features. … Continue reading Twitter alternative Mastodon is fixing its confusing sign-up process—and adding new features
Elon Musk says Twitter is fixing its Elon Musk tweet problem
Twitter begins forcing its TikTok-like ‘For You’ timeline on iOS Steve Dent @stevetdent Twitter has started to roll out a big change on iOS by replacing the “sparkle” button that switches between the algorithmic and reverse chronological feeds. Now, you swipe between two tabs called “For You” and “Following,” to change your timeline, and … Continue reading Elon Musk says Twitter is fixing its Elon Musk tweet problem
Musk Says Fixing Search On Twitter A Priority
Musk Says Fixing Twitter Search A Priority by Laurie Sullivan @lauriesullivan, November 6, 2022 It appears that Elon Musk, the new owner of Twitter, has a strategy to improve search on the platform, and acknowledged that “fixing search is a high priority.” On Saturday, Musk tweeted: “Search within Twitter reminds me of Infoseek in ’98! That … Continue reading Musk Says Fixing Search On Twitter A Priority
Citi’s head of racial equity talks about how the financial giant is fixing ‘credit invisibility’
By Sam Becker September 10, 2022 Tens of millions of Americans live outside of the mainstream financial system, and as many as 11%—or an estimated 50 million, as of 2022—can be classified as “credit invisible.” That means that they have no or little credit history; and as a result, could be denied access … Continue reading Citi’s head of racial equity talks about how the financial giant is fixing ‘credit invisibility’
Walnut’s #WeAreProspects Campaign Is Fixing the B2B Sales Process
Walnut’s #WeAreProspects Campaign Is Fixing the B2B Sales Process Deanna Ritchie / 04 Aug 2022 Walnut, the disruptive product demo startup, has designed its buzzworthy Sales Experience Platform to help SaaS sellers seamlessly connect with their prospects. It utilizes personalized, codeless interactive demos that are fully optimized to maximize the B2B sales process. Walnut’s … Continue reading Walnut’s #WeAreProspects Campaign Is Fixing the B2B Sales Process
Fixing the Credit Score Problem [Infographic]
Brian Wallace January 7, 2022 There are many milestones to reach as an adult, from the first legal night at the bar, to the first car purchase, to the first “real” job. One of the most important “adult” milestones to build a foundation for a financially secure future, is to achieve a great credit score, … Continue reading Fixing the Credit Score Problem [Infographic]
Fixing Your Scrum: A Forensic Product Backlog Analysis (Part 1)
Stefan Wolpers February 9, 2021 TL; DR: Product Owner Anti-Patterns from Job Ads Garbage in, garbage out: No matter whether your team chose Scrum for the right purpose—solving complex, adaptive problems. No matter whether your Scrum Team’s product quality is top-notch or whether your teammates embrace self-management to the fullest. If your Product Backlog is … Continue reading Fixing Your Scrum: A Forensic Product Backlog Analysis (Part 1)