Brent Morrison — June 20, 2017 — June 20, 2017 When you’re creating a new brand, capturing a client’s design feedback is critical to the process. In most cases, clients will want to make changes or see additional concepts. Understanding your client’s needs and asking the right questions is a skill set you can actively … Continue reading Get More Constructive Design Feedback from Clients
Bryan Rusche — June 19, 2017 Follow @BryanRusche— June 19, 2017 Unsplash / Pixabay Employees who receive helpful, continuous feedback from managers not only perform better, they’re also much more engaged. Why Giving Feedback Is So Important A survey conducted by leadership trainers Zenger Folkman looked into the feedback practices of 22,000 leaders around the … Continue reading Why You Need to Give Your Employees Feedback & How to Do It
Michael Heller — June 8, 2017 — June 8, 2017 geralt / Pixabay Your job title may not be “teacher,” but if you think teaching isn’t a critical part of managing employees, you need to think again. Knowing how to instruct and guide your employees should be at the top of your list of priorities. … Continue reading The Magical Feedback Method Ivy League Experts Swear By
Michael Heller — May 26, 2017 — May 26, 2017 We all know that a performance management system is the key to engaged employees. Because it’s so vital to company productivity, it’s likely you already have a performance management system in place, and you might think the transition to microfeedback is too big of a … Continue reading Use Ongoing Feedback to Complement Total Performance Management
Chris Dunne — April 20, 2017 Follow @FeedbackExpress— April 20, 2017 Just how important is seller feedback to Amazon sellers? Really important: A brilliant seller rating increases your sales for two simple reasons: It tells Amazon you’re a very reliable seller, and it’s a metric they’ll use to determine who wins more of the Buy … Continue reading 5 Quick Tips to Boost Your Amazon Seller Feedback (and Deal With the Negatives)
Natalie Brownell — April 8, 2017 — April 8, 2017 Did you know that people are two times more likely to share a negative interaction than a positive one? In the age of smartphones and social media, people are quick to tweet about your business when things go wrong. Luckily, a negative tweet doesn’t have … Continue reading How to Respond to Negative Feedback on Twitter
Ali Robins — March 21, 2017 — March 21, 2017 It’s not easy finding the perfect balance as a manager. You want to be the “nice guy”, the great boss that cares about their employees’ happiness, health, work-life balance, etc. But you also need to make sure that the team is functioning at 100 percent, … Continue reading How To Give Negative Feedback In A Positive Company Culture
Irene McConnell — March 9, 2017 — March 9, 2017 Forget everything you know about giving performance feedback. For as long as it takes to read this post, throw your 360s, PIPs and feedback sandwiches out the window. Take a deep breath. Now, look in the mirror. (Figuratively or literally, your choice). Because guess what? … Continue reading How To Provide Negative Feedback To Employees.
Jana Barrett — March 8, 2017 Follow @_janabarrett— March 8, 2017 You’ve heard it before: It’s much cheaper to retain customers than it is to earn new ones. Data from a Harvard Business School study showed that increasing customer retention by just 5% can lead to a 25-95% increase in profits. But that’s not all. … Continue reading 3 Ways to Increase Retention with Customer Feedback
David Little — March 7, 2017 — March 7, 2017 If you want to grow your bank by acting on individual customer feedback, your success depends upon a fundamental principle—you have to engage and encourage customers to provide feedback. In this regard, we advise our clients to follow the five tenets listed below. Take note … Continue reading Designing a Customer Feedback Survey That Helps You and Doesn’t Annoy Customers
