Sammi Reinstein — August 11, 2017 — August 11, 2017 In 2017 alone, it’s predicted that more than 8,600 stores will shut down. Retail giants such as Radio Shack, Payless Shoe Source, and Staples will close a staggering combined total of 1,982 stores and shift more of their focus to e-commerce. Modern shoppers are flocking … Continue reading The Experts Weigh in on Customer Experience in E-Commerce
For Millennials, The Medium Is The Experience by Brad Johnson , Columnist, July 31, 2017 Brands targeting Millennials: create a not-to-be missed experience and Millennials will come, post heavily online and become massive brand loyalists. Eventbrite and Harris surveyed Millennials on how they spend their money and found a whopping 78% would drop a decent … Continue reading For Millennials, The Medium Is The Experience
Matthew Wride — July 31, 2017 Follow @MattWride_DW — July 31, 2017 I don’t think I am exaggerating too much when I say that the political scene in Washington is a rotten mess. Congress is completely paralyzed by its own self-inflicted anaphylactic shock. The pathogen? Leadership blindness. It seems that politicians, on both sides of … Continue reading What Political Gridlock Teaches Us About Leadership and the Employee Experience
Columnist Aaron Strout outlines five easy ways businesses can take advantage of existing technology/functionality to improve the customer experience on mobile. Aaron Strout on July 27, This past weekend, I bought a Nest thermostat — you know, one of those smart thermostats that looks like a round iPhone and supposedly saves thousands of dollars … Continue reading 5 ways companies can improve their mobile user experience
Alex Gutman — July 20, 2017 Follow @Cooladata — July 20, 2017 “The more information that is known about an online visitor, the more targeted an advertisement or Web page content can be, which will improve the user experience and the site’s results.”– Gartner Research That “more information” Gartner is talking about can only be … Continue reading Powering the Shopper Experience via Behavioral Insights
Kevin O’Brien — July 13, 2017 — July 13, 2017 TeroVesalainen / Pixabay Less than a decade ago, the staffing industry was desperately hunting down prospective clients that hadn’t succumbed to a hiring freeze in the face of the Great Recession. The aftermath of those years saw increased focus on client engagement, with staffing firms … Continue reading How Does Your ATS Impact the Candidate Experience?
Mark Miller — July 11, 2017 Follow @MMtwopointfive — July 11, 2017 Have you been on a website recently that wasn’t mobile friendly, or struggled with a frustrating ecommerce experience? While not an entirely new concept, user experience continues to go without the needed consideration and care from too many businesses. If you’re one of … Continue reading 5 Ways to Enhance Your User Experience and Drive More Business
Codrin Arsene — July 6, 2017 Follow @digitalpart — July 6, 2017 Kicking off your content strategy has never been easier: Searchmetrics Content Experience Review If you work in search engine optimization, you know there a lot of great tools to get a great SEO strategy in place quickly and efficiently. It’s also never a … Continue reading Kicking Off Your Content Strategy Has Never Been Easier: Searchmetrics Content Experience Review
Graham Jones — June 30, 2017 Follow @grahamjones — June 30, 2017 Online shopping is slowing down. The latest figures for May, show that even in the UK where online retail is way ahead of much of the rest of the world, the pace of change is slowing. Several years ago, there were predictions that … Continue reading People Prefer Real World Shopping Because of the Experience
Murray Newlands — June 21, 2017 Follow @murraynewlands— June 21, 2017 All the craze surrounding chatbots have made them one of the hottest topics of conversation, at least in the marketing world. Not only are they powered by incredibly innovative technology, but they also have the power to redefine the way you communicate and interact … Continue reading Top 10 User Experience Practices To Consider When Building Your Chatbot
