Tag Archives: Engagement

An introduction to streaming analytics for marketing and customer engagement

Contributor Paul Stanton explains streaming data analytics, a new big data strategy that’s gaining traction among marketers. Paul Stanton on February 7, 2017   Big data strategies support customer segmentation, user trends, pricing analysis, campaign results and other critical marketing needs. The hot big data strategy right now? Streaming analytics. Streaming data analytics is a … Continue reading An introduction to streaming analytics for marketing and customer engagement

Back to the future with the Engagement Economy

Columnist Chandar Pattabhiram explains the new Engagement Economy — a world where everyone and everything is connected, fundamentally shifting the relationships between buyers and sellers. Chandar Pattabhiram on February 2, 2017   Last week, Marketo’s Chief Executive Officer (and my boss), Steve Lucas, introduced a bold new concept: the Engagement Economy. This is a world … Continue reading Back to the future with the Engagement Economy

13 Lesser-Known Tricks for Increasing Facebook Engagement

Young Entrepreneur Council — January 29, 2017 Follow @YEC— January 29, 2017 What’s a great trick for increasing engagement on Facebook that most new business owners don’t already know? 1. Create Original Content for Facebook While it can be tempting to just link out to existing content of yours on Facebook, you’ll get much better … Continue reading 13 Lesser-Known Tricks for Increasing Facebook Engagement

Engagement Strategies To Emotionally Connect with Employees

Peter Cartier — January 26, 2017 Follow @PeterCarti3r— January 26, 2017 Do your people feel connected to the company’s success? If you’re not fostering emotional connections with your employees, you’re setting your team up for failure. Too often, the only emotional response felt by frontline employees is that of concern over their personal future and … Continue reading Engagement Strategies To Emotionally Connect with Employees

Omni-Channel Marketing Meets Consumer Engagement

by Susan Frech, Columnist, January 16, 2017   Omni-channel marketing seeks to provide the consumer a seamless shopper experience whether in-store, online, desktop or mobile. Retail marketers like Starbucks, Sephora, and Crate & Barrel have made moving towards this goal a priority, investing in processes and platforms to ensure consumers enjoy a familiar and consistent … Continue reading Omni-Channel Marketing Meets Consumer Engagement

Customer Engagement Lessons From the Holiday Season

Manish Grover — January 13, 2017 Follow @manishgrover— January 13, 2017 Let’s start with some cool statistics to set the stage for customer engagement. The numbers are hard hitting. Online sales clearly exceeded offline sales as nicely explained here. 25% more people did not stand in early morning lines. Obviously the availability of blockbuster deals … Continue reading Customer Engagement Lessons From the Holiday Season