Laura Krajewski July 17, 2020 When I was in college, I worked in a call center. And one call is engrained in my mind as a permanent reminder of how not to interact. The customer who called in was just so insulting and so…mean. See, I was the last person on the shift. We were … Continue reading Training Your Call Center Agents to Sound the Alarm on Harassment in Abusive Customer Interactions Instantly Can Fuel Your Agents’ Empowerment
Tag Archives: Empowerment
Employee Empowerment: Definition, Benefits, and Factors
Kellie Wong July 13, 2020 Hitting a wall is one of the worst feelings in the world, especially at work. Employees can tell when they have the potential to do more but lack the authority or resources to make it happen ? or a voice to ask for them. Working in this state is extremely … Continue reading Employee Empowerment: Definition, Benefits, and Factors
The Power of Empowerment!
Karl Sharicz — October 22, 2019 A growing concept in popularity these days, is that many organizations make the claim of being customer-centric. That essentially means they are claiming to have transformed a business from one that previously focused primarily on products and services, to one that now values customers and customer experience above all … Continue reading The Power of Empowerment!
Principles of Process: Implementing Successful Change Management Through Empathy and Empowerment
Jeanne Hardy — May 31, 2019 Follow @creativebizinc — May 31, 2019 mohamed_hassan / Pixabay Over time, every business will come to a point in its strategic planning in which it will need to institute a major organizational change, whether it be implementing a new technology, establishing different operational processes, restructuring staff, or changing employee … Continue reading Principles of Process: Implementing Successful Change Management Through Empathy and Empowerment
Lip Service Isn’t Enough: Millennial Employees Crave Meaningful Empowerment
Mike Dickerson — March 30, 2018 Follow @alter_agents — March 30, 2018 Millennial workers aren’t lazy or entitled, they just want to feel empowered by their employer in meaningful ways. Like it or not, the workforce of today is increasingly made up of millennials. And these younger workers in my generation are driving fundamental changes … Continue reading Lip Service Isn’t Enough: Millennial Employees Crave Meaningful Empowerment
The Power of Empowerment: CEOs Can Help Employees to Become Leaders
David Kiger — October 29, 2017 Follow @davidkiger — October 29, 2017 Leadership in any business begins with the boss. Executives that encourage and empower employees to become leaders can develop a strong team at all levels, and therefore increase the chances to be successful. As Marshall Goldsmith writes in a story for Harvard Business … Continue reading The Power of Empowerment: CEOs Can Help Employees to Become Leaders
Google DoubleClick (DFP) Optimization Ads Empowerment
By Jason Bowden, Published October 25, 2014 The Google DoubleClick (DFP) Optimization is helping digital advertisers empower their ad campaigns. Every ad campaign should be unique and must address every publisher’s marketing needs. Google offers a new advertising engine through its DoubleClick (DFP) Optimization technology that helps to empower advertisers to create, build and manage … Continue reading Google DoubleClick (DFP) Optimization Ads Empowerment