Tag Archives: Determines

The One Relationship That Determines the Success of Your VoC Program

Sean McDade — December 30, 2019 No matter how talented you are as a customer experience professional, you need a team to create a world-class VoC program. In this blog post, we are focusing on the internal help you will need. The Information Technology (IT) Department Let’s begin with the information technology (IT) department. IT … Continue reading The One Relationship That Determines the Success of Your VoC Program

Mastering YouTube’s Algorithm: How the Search Engine Determines Ranking

Jenn Villa — June 26, 2018 — June 26, 2018 At the foundation of all things ranking lies a very basic concept: no matter how much you push or promote shitty content, nobody is going to watch it. And if nobody interacts with your video, it is not going to rank. In YouTube’s “Get Discovered” … Continue reading Mastering YouTube’s Algorithm: How the Search Engine Determines Ranking

Conversion Rate Optimization: Why This One Metric Determines Your Ecommerce Success

Katey FerenziApril 5, 2015 No matter whether you’re selling fashionable baby clothes, wooden bow ties, flashy tattoos or energy bars made of powdered crickets, online shopping has far surpassed the days of simply being a convenient way to make a purchase while in PJs. Ecommerce has matured. This means you, as an online business owner, … Continue reading Conversion Rate Optimization: Why This One Metric Determines Your Ecommerce Success

Introducing Quality Score for Facebook: Facebook’s Ad Relevance Score Determines Ad Cost And Placement

Larry KimMarch 30, 2015 As of last month, Facebook advertisers see a new Relevance Score metric, the equivalent of Google’s AdWords Quality Score, in their ad reporting dashboard. This new score is an important ad quality signal that will affect both your ad delivery and the cost you pay for your campaigns. Facebook will use … Continue reading Introducing Quality Score for Facebook: Facebook’s Ad Relevance Score Determines Ad Cost And Placement