Tag Archives: Determine

6 Ways to Determine Whether Your Company Culture is in Danger

Kimberly Zhang — March 11, 2020 On paper, IBM looked like a model tech company — until it didn’t. “Big Blue” positioned itself on the vanguard of the Information Revolution in the 1970s and early ’80s. Yet by 1990, it was teetering on the edge of bankruptcy. What happened? The facts were plain enough: Once … Continue reading 6 Ways to Determine Whether Your Company Culture is in Danger

How to Determine Cultural Alignment in Your Outsourced Contact Center

Amy Bennet — January 29, 2020 We talk a lot about the need to align your corporate culture with your outsourcer’s, but we know it’s a lot easier to say than it is to do – after all, it’s not a particularly quantifiable element. And it’s not totally subjective, either. In the same way that … Continue reading How to Determine Cultural Alignment in Your Outsourced Contact Center

How to Determine Your Operational Business Risk

Steven Imke — August 13, 2019 Follow @SteveImke — August 13, 2019 stevepb / Pixabay Broadly speaking, a businesses’ risk can be grouped into three large categories – Operational Business Risk, Financial Business Risk, and Governmental Business Risk. This post will focus on operational business risk, and a future post will look at financial and … Continue reading How to Determine Your Operational Business Risk

5 Steps To Determine The True Reach Of Your Email Campaign

5 Steps To Determine The True Reach Of Your Email Campaign by William Burghes , August 1, 2019 I’ve noticed that advertisers have increasingly realized that measuring incrementality is just as important as measuring attribution.  But there are some channels where this realization has yet to fully take hold — and one of those channels … Continue reading 5 Steps To Determine The True Reach Of Your Email Campaign