Tag Archives: Determine

How to Determine Cultural Alignment in Your Outsourced Contact Center

Amy Bennet — January 29, 2020 We talk a lot about the need to align your corporate culture with your outsourcer’s, but we know it’s a lot easier to say than it is to do – after all, it’s not a particularly quantifiable element. And it’s not totally subjective, either. In the same way that … Continue reading How to Determine Cultural Alignment in Your Outsourced Contact Center

How to Determine Your Operational Business Risk

Steven Imke — August 13, 2019 Follow @SteveImke — August 13, 2019 stevepb / Pixabay Broadly speaking, a businesses’ risk can be grouped into three large categories – Operational Business Risk, Financial Business Risk, and Governmental Business Risk. This post will focus on operational business risk, and a future post will look at financial and … Continue reading How to Determine Your Operational Business Risk

5 Steps To Determine The True Reach Of Your Email Campaign

5 Steps To Determine The True Reach Of Your Email Campaign by William Burghes , August 1, 2019 I’ve noticed that advertisers have increasingly realized that measuring incrementality is just as important as measuring attribution.  But there are some channels where this realization has yet to fully take hold — and one of those channels … Continue reading 5 Steps To Determine The True Reach Of Your Email Campaign

3 Ways to Determine Your Future Success – or Failure (Before the Time Comes)

Zak Mustapha — January 30, 2019 Follow @zakmustapha — January 30, 2019 Imagine yourself in 5 years. The great idea, your hard work and efforts… Where have they gotten you? It’s a scary thought actually and something I’ve experienced. You have a great idea, you work day and night on it for years only for … Continue reading 3 Ways to Determine Your Future Success – or Failure (Before the Time Comes)