Buyer Expectations: Three Things to Do Now to Delight and Deliver Ali Hasnain / 20 Apr 2023 Are you still selling like it’s 2013? It’s no secret that the buyer experience has changed drastically in the last decade. The pandemic turned enterprise buyers into savvy e-commerce hunters and SaaS experts. When everyone is used … Continue reading Buyer Expectations: Three Things to Do Now to Delight and Deliver
The Secret Principle To Delight Any Audience by Kaila Colbin , Featured Contributor, December 2, 2022 A long time ago, I noticed something about songs I love: They feel inevitable. I listen to them and have a sense of coming home, an idea that this song could not have been written any other way, … Continue reading The Secret Principle To Delight Any Audience
Nausheen Sujela June 11, 2021 If you’re in the IT consulting business or looking to get into it, it can’t hurt to get a few more IT consulting tips. After all, the U.S. IT consulting industry is worth a staggering $ 476.1 billion and is set to increase by another 3.6% in 2021. You don’t … Continue reading 7 IT Consulting Tips to Delight Your Clients
Angela Hausman, PhD April 2, 2021 If there’s anything in this world that’s permanent, it’s change. And when it comes to website design, that’s even more true as search engines and users become increasingly critical and want different things from websites. Today we’ll share our favorite UX design tips to help you delight visitors and … Continue reading UX Design Tips to Delight Visitors and Increase Revenue
Amanda Clark — November 20, 2019 Follow @GrammarChicInc You’re probably familiar with the old saying about first impressions. Well, it certainly holds true in the world of online marketing. So many of our marketing efforts, from emails to PPC ads to social media posts, are designed to generate website traffic. But that’s just half the … Continue reading 4 Ways to Delight First-Time Visitors to Your Website
Kristen Dunleavy — October 23, 2017 Follow @KristenWritesIt — October 23, 2017 It’s likely that most people don’t delve into their inboxes expecting to be delighted by what they find there. So, if you can figure out how to that, you on your way to creating loyal customers who look forward to your messages (what … Continue reading 6 Ways to Surprise and Delight Your Customers with Email Marketing
Jason Davis — September 20, 2017 Follow @weareelement502 — September 20, 2017 Does your design team concern themselves about evoking positive emotion for the customer? Do they go beyond customer expectations in delivering awesome experiences? if they do, then those people will want to tell the world about you. If they design for themselves, then … Continue reading UX Design – Part 1 Design For Delight
by Gregg LitmanAugust 19, 2016 If I mention an explainer video, what comes to mind? If you’re thinking of a whiteboard video or something with fun or fancy graphics or animations, you’re on the right path. Explainer videos almost always use scripting and graphics to show — you know, “explain” — what a company does. … Continue reading Create an Explainer Video Script to Delight Your Visitors
by Karen Taylor April 20, 2016April 20, 2016 Pharrell Williams wrote and sang dozens of songs you never heard of before he produced one that we couldn’t get out of our heads. In 2014, his “Happy” video went viral. Why? Because it actually made people happy. Did you know that websites can do the same … Continue reading How to Delight Your Website Visitors
by Karen Baker February 23, 2016February 23, 2016 From the hundreds of surveys, polls, and studies published each year on ecommerce, one thing is clear: offering the right shipping rates and options to your customers is crucial to your success as a retailer. Getting this piece right can make the difference between losing a customer … Continue reading Take Control of Your Shipping: Increase Conversions, Cover Costs and Delight Customers
