Tag Archives: Checkout

Walmart says ChatGPT checkout converted 3x worse than its own website

Walmart’s test shows AI-driven checkout may simplify buying, but it still converts far worse than traditional ecommerce experiences. By Danny Goodwin Published on March 20, 2026 Last updated on March 20, 2026 Walmart just ran a real-world test of agentic commerce, and the results weren’t encouraging. Purchases completed directly inside ChatGPT converted at roughly one-third … Continue reading Walmart says ChatGPT checkout converted 3x worse than its own website

Google bringing new Shopping experience with personalization, local and better checkout to U.S. next

Greg Sterling on May 14, 2019   In late March, Google rolled out a redesigned shopping destination in France. That turns out to have been a preview of the new global Google.com shopping experience being announced Tuesday at Google Marketing Live. Google Shopping originally launched as Froogle in 2002, then evolved into Google Product Search … Continue reading Google bringing new Shopping experience with personalization, local and better checkout to U.S. next

Report: Retailers should invest in better service, faster checkout for stores

Quick checkout and ‘exceptional’ in-store service represent a winning combination according to GroundTruth consumer survey. Greg Sterling on September 14, 2018   The death of physical retail stores has been greatly exaggerated. Although there have been numerous store closings and bankruptcies, some retailers (e.g., Macys, Target) have recently reported strong earnings and are seeing more … Continue reading Report: Retailers should invest in better service, faster checkout for stores