Tag Archives: Brick

App users visit brick and mortar 41% more often than non-users

Customers like apps once they start using them but awareness remains very low. Constantine von Hoffman on March 8, 2022 What does a customer using your app get you? About 41% more visits per year, compared to those who don’t.  That’s according to a new study from mobile marketing platform InMobi which examined actual consumer … Continue reading App users visit brick and mortar 41% more often than non-users

How to Decide If a Brick and Mortar or Pop-Up Shop Is Right For You

Joel Goldstein November 26, 2021 Brick and Mortar shops aren’t dead yet, many people believe that ecommerce has taken over everything. Online shopping is more convenient and provides a better shopping experience, but online shopping only accounts for 14.3% of all retail sales worldwide. You can see that less than 15% of the share is … Continue reading How to Decide If a Brick and Mortar or Pop-Up Shop Is Right For You

Google My Business Service Area vs. Brick and Mortar Business Listings

David Hunter August 24, 2021 Here’s What the Difference Means to Your Business Google My Business (GMB) helps your potential customers find you in local search results. It can give you a definite edge over your competitors by highlighting your business ahead of theirs – in one of those coveted top three spots. When used … Continue reading Google My Business Service Area vs. Brick and Mortar Business Listings

The Rise and Rise of Digital Banking: How Fintech is Set to Disrupt Brick and Mortar Banking

Dmytro Spilka April 30, 2021 Banking has evolved at a rapid pace over the course of the 21st Century so far. The days where you would find yourself queuing at your local bank in order to open an account, make a deposit, transfer money or cash a cheque are long gone. With digital banking’s continued … Continue reading The Rise and Rise of Digital Banking: How Fintech is Set to Disrupt Brick and Mortar Banking

How Brick and Mortar Brands are Pivoting to E-Commerce to Survive

Dan Moyle August 6, 2020 From major, national consumer brands shuttering stores to the news of Amazon profits during the 2020 coronavirus pandemic, brick and mortar brands face a difficult challenge today. History has shown us that offering e-commerce options will help ease the struggles businesses face. Target embraced digital and took its offerings online … Continue reading How Brick and Mortar Brands are Pivoting to E-Commerce to Survive

Must Have Critical Competencies: Work from Home vs Brick & Mortar Service Representatives

Critical Competencies needed for work at home vs brick & Mortar Stores A widespread and ever-increasing trend within the contact center industry is to allow service representatives to handle customer contacts from the comfort of a home office. The growth of this virtual contact center workforce begs at least two questions: what are the key … Continue reading Must Have Critical Competencies: Work from Home vs Brick & Mortar Service Representatives

3 Simple Ways Brick and Mortar Storefronts Can Expand Their Online Footprint

Deborah Sweeney — April 24, 2020 Studies have shown that 90% of American businesses are family-owned or controlled. Mom-and-pop shops are vital to their communities and the economy. Amid COVID-19, small businesses are hard at work adapting and pivoting their services and offerings for customers. One key area brick and mortar storefronts have been focused … Continue reading 3 Simple Ways Brick and Mortar Storefronts Can Expand Their Online Footprint

The new era of brick and mortar: not business as usual

Columnist Allan Haims discusses the shifting retail landscape and how brick-and-mortar retailers can stay competitive by offering customers unique omnichannel shopping experiences. Allan Haims on September 23, 2016   Retail marketers have long focused on perfecting their omnichannel strategies; however, the rules of consumer engagement have changed. Many major anchor stores are either closing or … Continue reading The new era of brick and mortar: not business as usual