Nikunj Gundaniya July 14, 2021 Digital banking is now the customer’s first demand when most of the things are going for digitalization. The incorporation of technology in the banking operation brings mutual benefit to the bank and end consumer as well. According to Forrester’s Global Financial Services Architecture Survey, about 80% of bank owners say … Continue reading How to Choose the Best Digital Banking Platform
Category Archives: Digital Banking
The Rise and Rise of Digital Banking: How Fintech is Set to Disrupt Brick and Mortar Banking
Dmytro Spilka April 30, 2021 Banking has evolved at a rapid pace over the course of the 21st Century so far. The days where you would find yourself queuing at your local bank in order to open an account, make a deposit, transfer money or cash a cheque are long gone. With digital banking’s continued … Continue reading The Rise and Rise of Digital Banking: How Fintech is Set to Disrupt Brick and Mortar Banking
Digital Banking: The Surging Importance of CX
Bob Hebeisen — June 5, 2020 Digital banking has been around for decades, but it has never been hotter, and it has never been more critical to the success of financial services companies. “Distance banking” was first extended to personal banking customers in the early 1980s. Later in the decade it would be dubbed “Internet … Continue reading Digital Banking: The Surging Importance of CX