— October 3, 2017
In the age of the Silicon Valley startup, shared workspaces, open-plan offices, and remote employees are all becoming increasingly common. In order to keep up with this new way of working, unified communications technology, especially in shared and remote workspaces, has had to grow and adapt in an unprecedented way.
Smartphones, the brainchild of Silicon Valley, have played an enormous role in the rise of collaboration and connectivity we’ve seen over the last decade. As helpful as smartphones are, both in personal and business life, there are other ways of communicating in shared, open, and remote workspaces that are arguably more efficient.
Let’s look at some of the benefits of these new kinds of workplaces and determine what the best ways are for enterprises and small businesses alike to maintain interpersonal communications in 2017.
Shared, open, and remote: What are the benefits?
One of the primary reasons many large enterprises – even well-established ones – are switching to open plan workspaces is because it encourages collaboration and innovation. Scott Birnbaum, a VP of Samsung Semiconductor, explains to HBR why his company decided to get rid of their traditional ‘cubicle’ office format.
“The most creative ideas aren’t going to come while sitting in front of your monitor,” he says, “[The building] is really designed to spark not just collaboration but that innovation you see when people collide.”
Shared workspaces, used primarily by small startups and entrepreneurial ventures, are also great places for creative types to collaborate and bounce ideas off one another. What about when remote workers are thrown into the mix? As handy as remote working is, maintaining communications with people across the country (or world) can be difficult without a proper VoIP service in place.
Unified communications and the new face of workplaces
For both large organizations and fresh startups, keeping connected across all these different types of workspaces can be a real challenge. Luckily, there are unified communications and business phone systems available for all manner of companies, such as NetFortris’ Heads Up Display (HUD) powered by Fonality. Among other things, the system offers businesses:
- Recording downloads;
- Inline audio controls;
- File sharing;
- Unanswered queue call transfer;
- Notification count;
- Voicemail to email or text.
This system streamlines the communication process across organizations, regardless of the type of workplace or the presence of remote employees.