Hi, Welcome Welcome back Before using customer data to personalize an experience, test whether customers expect it, find it relevant, and feel comfortable with it. By Stephanie Trovato Published on August 20, 2026 Personalization can make the customer experience more useful, but it can also make customers wonder how much you know about them. … Continue reading How to tell if your personalization is over the line
Prosecutors urge judge to keep US soldier Polymarket insider case alive Suswati Basu Federal prosecutors want a Manhattan judge to keep the criminal case against Army master sergeant Gannon Ken Van Dyke on track for trial, rejecting his bid to throw out charges over Polymarket trades that allegedly earned him more than $ … Continue reading Prosecutors urge judge to keep US soldier Polymarket insider case alive
Nearly 60% of Gemini’s local citations point to business websites, but recommendations can change dramatically when using identical searches. By Danny Goodwin Published on August 20, 2026 Business websites accounted for nearly 60% of Gemini’s citations in local AI search, according to a new study. Steady Demand’s analysis of 14,472 citations from 1,487 … Continue reading Business websites dominate Gemini’s local AI citations
August 20, 2026 How Colossal is incubating an empire of startups BY Rebecca Heilweil Colossal Biosciences claims to have brought back the dire wolf, and is now hard at work on its quest to resurrect several other species, including the woolly mammoth and the moa, a giant extinct bird. While that’s happening, the company is also … Continue reading How Colossal is incubating an empire of startups
IAB: AI Labeling Cuts Clickthroughs By A Third by Laurie Sullivan , Staff Writer, August 20, 2026 The Interactive Advertising Bureau’s (IAB) open approach to labeling received an update this week. The organization released the second version of its AI Transparency and Disclosure Framework. “Trust is everything between a brand and its customers, and being … Continue reading IAB: AI Labeling Cuts Clickthroughs By A Third
Useful AI practices often get trapped in personal docs and Slack threads. Here’s how to spread them across the organization. By Melissa Reeve Published on August 19, 2026 At a recent roundtable, one participant asked me, “How do you develop creative briefs today?” She said she had a Google Doc with a nine-page … Continue reading Turn scattered AI wins into an organizational advantage
Anti-gambling group urges Massachusetts treasurer to change Lottery games Suswati Basu Massachusetts Treasurer Deborah Goldberg is facing calls from a national anti-gambling organization to act quickly over online Lottery games that the group says could attract young people. Stop Predatory Gambling raised its concerns in an August 17 letter to Goldberg, whose office … Continue reading Anti-gambling group urges Massachusetts treasurer to change Lottery games
August 19, 2026 OpenAI is losing female execs. But data shows women in AI don’t even make it to the C-suite BY Pavithra Mohan Multiple executives have decamped from OpenAI ahead of its forthcoming IPO, including some of the most prominent women in its C-suite. Last week, Denise Dresser stepped away from her post as chief … Continue reading OpenAI is losing female execs. But data shows women in AI don’t even make it to the C-suite
Being included in an AI answer isn’t the same as being chosen. Here’s what determines the difference. By Angelina Eng Published on August 19, 2026 For a trip to Tennessee, I wanted a modern, fresh, clean-looking hotel near Knoxville’s airport. It had to have a customer rating of 8.5 or higher and cost … Continue reading Getting your brand ready for AI agent discovery
House bill would ban wildfire bets on federally regulated prediction markets Suswati Basu A House proposal introduced Monday (August 17) seeks to stop federally regulated prediction markets from letting traders place bets on wildfires or the destruction they cause. Rep. Michael Baumgartner filed H.R. 10109, called the “Wildfire Event Contract Prohibition Act.” After … Continue reading House bill would ban wildfire bets on federally regulated prediction markets
