Latest Posts

The new blueprint for customer experience: Always on, always listening

Customers now demand ultra-personalization and anticipation of needs before they arise. Explore how AI is making this possible for marketers. David Iscove on February 16, 2024 Engaging today’s customers is like trying to hit a moving target. Needs and expectations shift by the minute. Generic staging through a predictable funnel no longer captivates audiences numbed … Continue reading The new blueprint for customer experience: Always on, always listening →

6 women on what they learned about starting a business in midlife

By Anisa Purbasari Horton March 12, 2024 Entrepreneurship is often portrayed as the domain of the young. We hear countless stories of founders in their 20s and 30s raising millions of dollars, which creates the impression that the best time to start a business is at the beginning your career. But the statistics show otherwise. … Continue reading 6 women on what they learned about starting a business in midlife →

Forget the paycheck, employees really want a raise in emotional salary

  By Hannah Yardley March 12, 2024 Compensation has surpassed career growth as the number-one reason employees will job hunt in 2024, and the unsettling economy is likely to blame. The reality is that costs are rising, salaries are plateauing, employees are struggling, and, in turn, two-thirds have one foot out the door.??  While this … Continue reading Forget the paycheck, employees really want a raise in emotional salary →

Why AI will have the faults of human intelligence (DD)

Despite impressive gains, AI tools remain narrow and flawed — an “artificial human intelligence” with enduring human limitations. Scott Gillum on February 15, 2024 Artificial intelligence (AI) has come a long way over the past decade, from early chatbots to today’s virtual assistants that integrate with multiple applications to “learn” about us.  However, as impressive … Continue reading Why AI will have the faults of human intelligence (DD) →