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Major staffing cuts are coming to D.C.’s Kennedy Center ahead of its 2-year closure

February 12, 2026 Major staffing cuts are coming to D.C.’s Kennedy Center ahead of its 2-year closure span>span]:whitespace-nowrap”>As the Trump administration prepares to close the Kennedy Center for a two-year renovation, the head of Washington’s performing arts center has warned its staff about impending cuts that will leave “skeletal teams.” In a Tuesday memo obtained … Continue reading Major staffing cuts are coming to D.C.’s Kennedy Center ahead of its 2-year closure →

How to design marketing organizations for AI learning and scale

Using AI in marketing requires separating learning from delivery. A lab-factory model offers a repeatable path from experimentation to scale. By Angela Vega   February 11, 2026   Marketing plans are often evaluated in leadership reviews through the same core question: what will this drive? In familiar territory, the answers are straightforward. You know the … Continue reading How to design marketing organizations for AI learning and scale →

Why marketing automation platforms are becoming decision engines

Marketing automation platforms aren’t just running campaigns anymore — they’re learning, adapting and deciding what happens next in real time. By Pamela Parker February 11, 2026   Marketing automation used to mean one thing: set up some email workflows, automate the busywork and call it a day. It made sense when campaigns were predictable and … Continue reading Why marketing automation platforms are becoming decision engines →

Why customer service determines the ROI of your marketing spend

Marketing creates expectations that customer service must fulfill. When they don’t, acquisition gains turn into retention losses. By Shama Hyder February 11, 2026   A customer clicks on your perfectly crafted Instagram ad, lands on your conversion-optimized website and completes a purchase. Three days later, they need help with their order. They wait 10 minutes … Continue reading Why customer service determines the ROI of your marketing spend →