Key Staffing & Recruiting Tech Trends – 2021

Recruiting in 2021 has no doubt been shaped by the challenges, solutions, and lessons learned during the great global pivot of 2020 – but the transformation is not complete yet! The staffing and recruiting sector has been making the tech-driven changes necessary to maintain “business as usual,” but in 2021 we will see this trend continue to expand as companies find new ways to pull ahead of the competition.

Global Recruiting & Competition

In 2020, most companies had to quickly move their teams remotely. After adopting the right technology to set their teams up for success, many found they could maintain a remote workforce moving forward. With so many employers being open to fully remote teams, hiring pools are more global now than ever before, giving recruiters unprecedented access to more candidates.

However, a global candidate pool also creates new challenges. For one, competition also becomes global. Industry experts are forecasting an event called the “Great Rehire” during which employment rates will bounce back and there will be a talent “war” amongst recruiters.

To counter this, staffing and recruiting companies need to invest in tools that give them a competitive edge over any other company in the world. AI-powered tools like relationship intelligence can help focus your team’s time on those organizations your company already has relationships with, driving faster contracts.

Diversity, Equity & Inclusion

The smartest companies know the key to success is hiring a diverse team and celebrating differences and, in today’s virtual workspace, it’s never been easier to reach new candidates. The global talent pool unlocks access to more candidates from underrepresented groups, helping staffing and recruiting companies pursue their diversity, equity and inclusion efforts for 2021.

Following the shift in social and cultural trends last year, many companies are re-focusing on DE&I initiatives. It also makes for good business. According to Dan Schawbel, a bestselling author and managing partner at Workplace Intelligence, “This year, 70 percent of job seekers said they want to work for a company that demonstrates a commitment to diversity and inclusion.”

Technology will continue to be a driver of these initiatives, as staffing and recruiting companies look for solutions to help reduce bias in the hiring process and create more equitable development and promotion programs internally.


In 2021, a competitive global recruiting strategy will continue to embrace the remote workforce as well as a diverse and inclusive talent pool. Technology and AI-powered tools are an essential fixture for both staffing firms and their candidates. Discover more trends in the Future of Tech in Staffing & Recruiting on April 13th, featuring Joshua Vesely, SVP, Integrated Talent Solutions at Randstad.

Key Staffing  and  Recruiting Tech Trends – 2021

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