Corporate social responsibility (CSR) is a strategy many small and mid-size business owners should embrace for two reasons: to help society and to help their own image. There are many causes you can choose to support, such as saving the rainforest, helping refugees, or contributing to a local boys & girls club. A source lists the most common causes of US companies as the following:
1. Efforts to protect the environment (74%),
2. End discrimination or restrictions based on sexual orientation (59%) or gender (54%),
3. Improve access to quality education (59%)
4. Protect human rights abroad (49%)
5. End discrimination/restrictions based on gender identity (52%)
Why adopt CSR into your operations? For these three reasons:
Set Your Business Apart
Regardless of what niche your business is in, you have competition. A way to identify your brand and let potential clients know what sets you apart from your competitors is with the adoption of a social initiative. For example, TOMS shoes, is a great example of an owner who built CSR right into the business model. For every pair of shoes bought, the company donates a pair to those in need around the world. This cause helped people connect with the brand, and sales soared!
People like feeling good about themselves and know that they are making a difference in the world by spending their money. If you align your business interests with a social or environmental cause, you can set your business apart and grab more market share away from your competitors.
While a CSR can help you connect with your audience, it is also beneficial to your own staff. Although they are motivated to come to work every day to receive a paycheck, they can become more engaged with the company and invested in its success if there is a cause they believe in involved.
For example, some real estate agents participate in a network called Charitable Agents, which donates 10 percent of commission from homes sales to charities. Agents can feel good about not only making a profit from a sale, but also contributing to a cause close to their heart. This benefits the business with more exposure, as people looking to make a difference when buying or selling a home will find an agent through this network, bringing new business to the agency.
Corporate social responsibility doesn’t only have to involve donating money to causes, it can also benefit you within the confines of your company. For example, companies who pledge to help the environment should start with changes in their own offices, such as recycling, switching to energy-friendly appliances and technology, reducing water usage, etc.
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