AI-generated summaries and prioritization could determine which emails actually get seen and which disappear into the background. By Joe Cunningham Published on May 8, 2026 Are we living through the AI Overviews era for email? On March 31, Gmail announced AI Inbox, promising to free users from ever having to reach Inbox … Continue reading Gmail’s AI Inbox may redefine deliverability
May 08, 2026 Parents might be your best employees BY Tatiana Birgisson My hiring philosophy is quite simple: find people who raise the bar. In practice, many of those people turn out to be parents. That’s not a coincidence, but it does require a deliberate choice about what you’re actually optimizing for, because the default … Continue reading Parents might be your best employees
May 08, 2026 ‘You are my business coach’: More workers use AI for career advice BY Jessica Klein When communications worker Suzanne Selkow decided to open her own consulting practice, she realized that going solo meant fewer opportunities to “turn to a colleague for a gut check,” she says. Knowing herself to get bogged down in … Continue reading ‘You are my business coach’: More workers use AI for career advice
Confederated Salish and Kootenai Tribes open 400 Horses Casino in Montana Paul McNally The Indian Gaming Association joined the Confederated Salish and Kootenai Tribes, along with S&K Gaming, on May 5 to celebrate the opening of 400 Horses Casino in Polson, Montana. Tribal officials called the project a major investment in the region … Continue reading Confederated Salish and Kootenai Tribes open 400 Horses Casino in Montana
Most personalization plans collapse during execution because operational realities don’t match the vision. By Katie Templin Published on May 7, 2026 As a strategist, I never thought I’d say this, but we need to stop talking about blue sky. A north star is important. A roadmap to get there is critical. But the … Continue reading Why AI personalization strategies fail
Twitch has new penalties for streamers caught viewbotting, CEO says By Karissa Bell May 7, 2026 Smith Collection/gado/Getty Images Twitch is putting streamers on notice about viewbotting. The company is taking new steps to crack down on people caught artificially inflating their viewership stats, according to an update from CEO Dan Clancy. “Today, we’re introducing … Continue reading Twitch has new penalties for streamers caught viewbotting, CEO says
Google AI Now Powers And Automates Bids, Budgets by Laurie Sullivan , Staff Writer, May 7, 2026 Google Search, Shopping, and Performance Max campaigns will soon have artificial intelligence (AI)-powered bidding and budgeting to help advertisers meet and manage campaign goals. The company is automating and adding updates for features including “Journey-aware Bidding,” “Smart Bidding … Continue reading Google AI Now Powers And Automates Bids, Budgets
May 07, 2026 Why high-growth companies should build decision cultures BY Larraine Segil At the Exceptional Women Alliance, we help senior women leaders mentor one another through shared insight. As founder, chair, and CEO, I speak with executives shaping how organizations evolve and perform. This month, I spoke with Jennifer Renaud, CEO of Kradle LLC and … Continue reading Why high-growth companies should build decision cultures
Flutter restructures FanDuel leadership as Q1 revenue rises 17% Paul McNally Flutter Entertainment posted stronger first-quarter revenue growth Tuesday as the gambling company moved to tighten its focus on the U.S. business with a major management reshuffle centered around FanDuel. The company behind FanDuel, Paddy Power, Betfair and PokerStars said revenue climbed 17% … Continue reading Flutter restructures FanDuel leadership as Q1 revenue rises 17%
Strong customer relationships are built through consistent actions, shared goals, and a genuine commitment to customer success. By Scott Hornstein Published on May 7, 2026 Without your customer’s deep and abiding trust, a long-term relationship simply isn’t possible. It builds confidence in your technology’s ability to deliver. It’s trust in you, the people … Continue reading How to earn customer trust in the age of AI
