January 17, 2026 What we can learn about U.S. disaster response—a year after the Los Angeles wildfires
Tag Archives: Year
Why 2026 is the year customer experience has to change
Customers are fed up with broken experiences and AI that feels impersonal—this is the year brands need to close the trust gap or else. By Constantine von Hoffman January 9, 2026 The coming year had better be about improving customer experience because customers are not happy CX right now. They’re experiencing more problems … Continue reading Why 2026 is the year customer experience has to change
6 ways to sneak ‘micro-creativity’ into your workday in the new year
December 30, 2025 6 ways to sneak ‘micro-creativity’ into your workday in the new year span>span]:whitespace-nowrap”>The irony of modern work life hits you somewhere between your third consecutive hybrid meeting and the moment you realize you’ve been holding your breath for the past hour. We’ve engineered every process for maximum output, yet reports consistently show … Continue reading 6 ways to sneak ‘micro-creativity’ into your workday in the new year
3 questions for reviewing your year
December 27, 2025 3 questions for reviewing your year BY Katharine Manning For many of us, December rushes by in a blur of holiday merrymaking and gift-giving, end-of-year invoicing and accounting, and hasty planning for the year ahead. In the rush, the thoughtful year-end reflection we might have hoped for often doesn’t happen. That’s a missed … Continue reading 3 questions for reviewing your year
Arizona hits $46m in tribal gaming contributions for first quarter of financial year
Arizona hits $46m in tribal gaming contributions for first quarter of financial year Rachael Davies The Arizona Department of Gaming has announced that the first quarter of the financial year has seen over $ 46 million in tribal gaming contributions. In total, so far in the first quarter of the 2025/26 fiscal year, tribal gaming … Continue reading Arizona hits $46m in tribal gaming contributions for first quarter of financial year
Holiday shopping is starting earlier in the year
Stuck targeting just Black Friday and Cyber Monday? Your customers aren’t. Gen Z starts shopping in June. Mike Pastore on August 29, 2025 MarTechCharts regularly highlights data of interest to marketers and marketing operations professionals. Source: Klaviyo’s “2025 Black Friday Cyber Monday (BFCM) Forecast.” AI is becoming central to how people shop, and the … Continue reading Holiday shopping is starting earlier in the year
41% of brands using AI for video, up from 18% last year
AI is making video production a whole lot easier, and brands are taking advantage of it. Mike Pastore on March 26, 2025 A new report found that 41% of brands now use AI for video creation, up from 18% in 2024. Wistia’s 2025 State of Video Report data comes from over 14 million videos … Continue reading 41% of brands using AI for video, up from 18% last year
When will Agentforce make its mark on Salesforce earnings? Wait ‘til next year
AI agents will wreak havoc without quality data behind them. That’s why the Data Cloud numbers should be a source of optimism for Salesforce. Mike Pastore on February 27, 2025 It was the moment during the Salesforce earnings call on Wednesday when the needle scratched across the record. Amy Weaver, Salesforce president and CFO, … Continue reading When will Agentforce make its mark on Salesforce earnings? Wait ‘til next year
2025 is the year for B2B brands to embrace CTV
CTV is no longer just for B2C. Here’s how to crack the code for success with advanced targeting, storytelling and more. Sean Nowlin on January 28, 2025 Connected TV (CTV) is rapidly gaining traction as one of the fastest-growing media channels projected for 2025, thanks to its unique blend of big-screen storytelling and advanced … Continue reading 2025 is the year for B2B brands to embrace CTV
IAB expects digital advertising growth to slow considerably this year
Lack of ad spending for the Olympics and elections cuts growth to 7.3%, down from last year’s 11.8%. Chris Wood on January 16, 2025 U.S. digital advertising will see a 7.3% increase over last year’s spend, according to the latest IAB forecast. This growth is notably lower than the 11.8% 2024 projection. Retail media … Continue reading IAB expects digital advertising growth to slow considerably this year
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