Bob Van Rossum — October 15, 2018 Follow @BobVR — October 15, 2018 Walk into the MarketPro offices on any given morning and you’ll that see we are big fans of Starbucks. So, we found it interesting that in an internal letter sent to employees, CEO Kevin Johnson stated that Starbucks would be making major … Continue reading 4 Ways CMOs Can Avoid the Dangers of Complacent Leadership
Susan Gilbert — October 11, 2018 Follow @SusanGilbert — October 11, 2018 How To Build a Strong Social Media Influence There’s a lot you can do to deliberately improve your social media influence online. After all, social media has become the main standard by which we communicate and share information – but it is also … Continue reading 10 Ways to Improve Your Social Media Influence
Audrey DiMartinis — October 11, 2018 — October 11, 2018 SeppH / Pixabay Why Should You Care About Customer Onboarding? It’s simple. A refined customer onboarding process creates a better outcome for the customer. No matter what you do, if you work with clients, your customer onboarding process needs to be rock solid and poised … Continue reading 5 Ways to Fast-Track Your Client Onboarding for Customer Success
Rebecca Davies — October 10, 2018 Follow @BecEntyce — October 10, 2018 When it comes to building a new website, many businesses choose to focus predominantly on the design aspect of the project when approaching agencies to carry out the work. Whilst design is a vital part to any web development project, there are a … Continue reading 4 Ways to Ensure Effective Web Development
Zach Heller — October 8, 2018 Follow @zheller — October 8, 2018 If yours is like most companies, your business derives a lot of prospective customers and new web visits from paid search – that is, the ads you run on Google, Bing, Yahoo, etc. In 2017, companies spent an estimated $ 35 billion on … Continue reading 3 Ways to Save Money on Paid Search
Jared Atchison — October 7, 2018 — October 7, 2018 The holiday season can represent almost 30 percent of annual sales for retailers, making it the perfect time to get a big boost in revenue. But consumers these days can shop around more and can do so right from their mobile phones, which makes capturing … Continue reading 5 Ways to Get Your Website Ready for the Holiday Season
Kayla Sloan — October 5, 2018 — October 5, 2018 No matter what kind of work you do, it’s important to do the best job possible. To make that happen, you’ll need a good attitude so that negativity doesn’t rub off on others you deal with. Of course there’s more to it than attitude in … Continue reading 8 Ways to Be Your Most Productive Self
Paul Selby — September 25, 2018 Follow @Paul_at_SN_CSM — September 25, 2018 Source: Pexels.com Customer Service Week is only a week away. This week of celebration is a great opportunity to acknowledge the work of your customer service staff. Frontline agents are one of if not the most important asset in your service center. Maybe … Continue reading 3 Ways to Honor Agents Beyond Customer Service Week
Miranda Marquit — September 21, 2018 — September 21, 2018 Accepting online payments can be a great way to help you expand your business and make it easier for your customers to give you money. On the other hand, it seems as though every other day we hear about a data breach. And, even though … Continue reading 5 Ways to Help Your Customers Feel Comfortable Paying Online
John Rampton — September 21, 2018 — September 21, 2018 Pexels / Pixabay Do you feel like you aren’t as productive and focused as you should be? Have you been killing your productivity? Instead of searching for the latest productivity hack, evaluate your existing habits. You may discover that you don’t need to try out … Continue reading Try This Instead: 7 Ways You’ve Been Killing Your Productivity
