Tag Archives: *this*

Use Social Media as a Customer Service Platform This Holiday Season

by Kim Speier November 30, 2015 Follow @krspeierNovember 30, 2015 Social media monitoring is often overlooked by business owners and marketers, who tend to focus their time on posting interesting, relevant content for followers. But what do you do when you get a notification that someone mentioned your brand in a not-so-friendly tweet? Or when … Continue reading Use Social Media as a Customer Service Platform This Holiday Season

How to Prevent Shopping Cart Abandonment and Convert More Sales this Holiday Season

by Grant Thomas November 24, 2015 Follow @gsthomas22November 24, 2015 The holiday season is here which is great news! For online retailers, this shopping season is the biggest opportunity to generate revenue. This increased traffic also means that shopping cart abandonment will occur at high rates. Cart abandonment is such a pesky problem but let’s … Continue reading How to Prevent Shopping Cart Abandonment and Convert More Sales this Holiday Season