Tag Archives: Team

Delegate Clients to Your Team: How to Escape Being the Day-to-Day Contact

Karl Sakas — July 6, 2017 Follow @KarlSakas — July 6, 2017 geralt / Pixabay Delegate clients to your team, so that you’re not clients’ day-to-day contact. Your job is to run the agency. Are you in a situation where key clients see you as their day-to-day contact at your agency? That’s not good—once you … Continue reading Delegate Clients to Your Team: How to Escape Being the Day-to-Day Contact

If Your Team is Dysfunctional, It’s Probably Your Fault

Deborah Holstein — May 31, 2017 Follow @dholstein— May 31, 2017 Good leaders are very rare. In fact, Gallup estimates that just 10% of people have these innate leadership talents: motivate individuals and teams, build strong relationships, be accountable and be assertive plus make decisions based on productivity and results, not politics. Yes, just 10%. … Continue reading If Your Team is Dysfunctional, It’s Probably Your Fault

Why Every Ecommerce Business Needs a Dedicated Customer Experience Team

William Harris — May 26, 2017 Follow @wmharris101— May 26, 2017 In an effort to boost sales and effectively differentiate from competitors, more ecommerce entrepreneurs and hiring managers are working hard to build dedicated customer experience teams at their companies. Why? Because competition in the ecommerce space is fierce, and simply having the best products … Continue reading Why Every Ecommerce Business Needs a Dedicated Customer Experience Team