Tag Archives: Team

Is your marketing ops team ready to implement a new CDP?

Best practices for implementing a CDP, and how a 75 year-old sporting goods company went about it. Chris Wood on January 14, 2021 As customer data platforms evolve, there are indications that more marketing organizations are adopting them. They can see that the CDP field is maturing, with major launches like those from SAP and … Continue reading Is your marketing ops team ready to implement a new CDP?

The Best Ways to Motivate Your Team For Increased Productivity

Rachita Sharma December 3, 2020 Today’s millennials and younger job seekers want employers who can give them more than simply good pay and benefits. They seek a motivating, enriching environment—one in which employees enjoy a shared sense of purpose. The companies that are attracting and retaining the best candidates have a healthy, collaborative culture that … Continue reading The Best Ways to Motivate Your Team For Increased Productivity

How to Avoid Scheduling Snafus as Holiday PTO Requests Flood in (While Still Caring for Your Team)

Ellen Christenberry November 13, 2020 For many companies, the holidays mean extra days off and hours spent with friends and family. For others, it’s the busiest time of the year. Hiring and training seasonal workers ramps up and everything is go,go,go. In fact, many contact centers see up to 10x the typical call volume during … Continue reading How to Avoid Scheduling Snafus as Holiday PTO Requests Flood in (While Still Caring for Your Team)