After taking a year off, latest version of survey again features educated opinions from almost 40 local search experts. Matt McGee on April 12, 2017 At the risk of oversimplifying what it takes to rank in local search results in 2017, links and reviews are hot. That’s one of the many conclusions drawn … Continue reading Just released: 2017 Local Search Ranking Factors survey results
David Little — March 7, 2017 — March 7, 2017 If you want to grow your bank by acting on individual customer feedback, your success depends upon a fundamental principle—you have to engage and encourage customers to provide feedback. In this regard, we advise our clients to follow the five tenets listed below. Take note … Continue reading Designing a Customer Feedback Survey That Helps You and Doesn’t Annoy Customers
A recent survey by Fluent found that Snapchat is definitely popular among the younger demographic — but it may just be a fad. Tamar Weinberg on February 23, 2017 A recent survey released by Fluent, a people-based marketing platform, may show Snapchat’s peak coming to an end. The survey consisted of 3,327 adults over the … Continue reading Survey: Snapchat is a fleeting hobby, and ads don’t stick
Eyal Katz — February 15, 2017 Follow @eyalk100— February 15, 2017 [HAMILTON]You strike me as a woman who has never been satisfied [ANGELICA]I’m sure I don’t know what you mean. You forget yourself [HAMILTON]You’re like me. I’m never satisfied [ANGELICA]Is that right? [HAMILTON]I have never been satisfied [ANGELICA]My name is Angelica Schuyler [HAMILTON]Alexander Hamilton (via … Continue reading Employee Satisfaction Survey Templates That Still Work in 2017
Chris Boeckelman — February 3, 2017 Follow @cboeck— February 3, 2017 Customer feedback can reveal opportunities for major business growth—what customers want, straight from their own mouths. Instead of relying on hunches, companies can make confident, data-driven decisions that save time and money. Customers benefit from sharing feedback too. According to AgilOne’s Consumer Survey, over … Continue reading Everything You Need to Know About Online Survey Response Rates
Nearly 60 percent said they were going to invest more in marketing on social networks in the coming year. Greg Sterling on January 20, 2017 Almost three-fourths of small businesses (70 percent) say they’re going to increase digital marketing investments this year. The primary driver is social media, followed by mobile. This data comes … Continue reading Survey: Social and mobile are top drivers of new small business digital spending
Ivy Guerrero — January 9, 2017 Follow @iveeivy— January 9, 2017 There’s nothing like starting the year with a well thought out marketing plan. A new round of 365 days brings an array of possibilities for your business and customers. Ascend2 has just released its 2017 Digital Marketing Plans Survey and it shows the best … Continue reading 2017 Digital Marketing Plans Survey Reveal Most Effective Strategies
Chris Boeckelman — December 9, 2016 Follow @cboeck— December 9, 2016 Sending surveys by email is one of the most popular survey distribution methods today. However, email surveys must first overcome a major inbox hurdle: getting opened. This is exactly why a strong survey email subject line is so important—without a compelling reason to open … Continue reading 5 Email Subject Line Strategies to Boost Survey Response Rates
Erika Goldwater — November 21, 2016 Follow @erikawg— November 21, 2016 We rely on data and statistics from various surveys, vendors and publications to form opinions and develop insights into our lives and our business. When you want to build your own survey, what essentials do you need to gather specific data, analyze and produce … Continue reading 5 Essentials To Build A Survey
by David EnsingSeptember 25, 2016 I’ve been in the automotive industry for some time and concerns about dealership attempts to interfere with the customer satisfaction measurement process have been around for a long time as well, but lately they seem to be intensifying. Do you know how to guard against survey manipulation? My hope is … Continue reading 5 Ways to Guard Against Survey Manipulation
