August 4, 2016 Whether you are a frequent user or not, there is no denying the seismic impact that social media has had on the way in which we communicate with one another. As of April 2016, there are now more than 1.5 billion people on Facebook alone, meaning more than one in every seven … Continue reading 5 Top Tips For Social Media Success For Your Business
Tag Archives: Success
A Mid Year Check Up List for Customer Success Executives
August 2, 2016 Millions of us visit the doctor’s office every year for a checkup. The doctor asks us a series of questions, he or she takes our temperature, checks our heart rate and other vital signs, and performs a series of tests to ensure that we are healthy and active. The Benefits of a … Continue reading A Mid Year Check Up List for Customer Success Executives
5 Little Changes that Make a Big Difference in Customer Success
by Paul Chilensky July 30, 2016July 30, 2016 You’ve succeeded at putting a Customer Success team in place. They are showing results to your bottom line, adoption is growing and trials are converting. It’s a well-oiled machine – but is it perfect? It’s probably pretty close. But like all departments within any organization, there is … Continue reading 5 Little Changes that Make a Big Difference in Customer Success
5 Investment Considerations for Customer Success
by Paul Philp July 28, 2016 Follow @pphilpJuly 28, 2016 If you are a SaaS company looking to invest in Customer Success, one of the most important considerations is the customer per Customer Success Manager (CSM) ratio – the number of customers a CSM can support while still remaining effective. This is often a delicate … Continue reading 5 Investment Considerations for Customer Success
4 Conditions for New Product Launch Success
by Dave Sutton July 26, 2016July 26, 2016 Imagine your typical trip to the grocery store. Looking down at your shopping list, you think about the best way to navigate the store and gather your groceries. As you walk down the aisles filled with hundreds of items, you’ll notice that you usually purchase the same … Continue reading 4 Conditions for New Product Launch Success
7 More Things You Need to Do Now that Drive Career Success on LinkedIn
by James Potter July 23, 2016 Follow @thelinkedinmanJuly 23, 2016 Our first blog post on how to find a role was so popular we’ve created another! Here are seven more tips on how to maximise your chances of finding the next career step or job role on LinkedIn. 1. Take the opportunity of some quiet … Continue reading 7 More Things You Need to Do Now that Drive Career Success on LinkedIn
The Why, What and How of Customer Success
by Paul Philp July 21, 2016 Follow @pphilpJuly 21, 2016 You’ve probably read your fair share of information online about Customer Success. Specifically — and especially — if you are a SaaS company, there are several articles, whitepapers, webinars and blog posts that state how critical Customer Success is to your company’s survival. Daniella Degrace, … Continue reading The Why, What and How of Customer Success
7 Quick-Win Tactics For Social Media Success
By Steven Eastlack July 20th, 2016 As marketers, we live and work in an environment of instant gratification, where the competition for attention is fierce. No matter where you look – Facebook, Twitter or Instagram – standing out isn’t easy. Growing your brand on social media demands patience. Increasing followers, page likes, and engagement doesn’t … Continue reading 7 Quick-Win Tactics For Social Media Success
Long Term Supplier Relationships for Long Lasting Procurement Success
by Sunil Bagai July 18, 2016 Follow @ZenithtalentJuly 18, 2016 I’m about to head home from an incredibly productive and inspiring week at Contingent Staffing 2016. The conference is vital to the workforce industry because procurement professionals are becoming more influential leaders in organizations of all kinds. Their roles are evolving beyond purchasing. These experts … Continue reading Long Term Supplier Relationships for Long Lasting Procurement Success
How Customer Success Will Succeed
by Paul Philp July 13, 2016 Follow @pphilpJuly 13, 2016 The Customer Success cat is out of the bag. There can be no doubt about the direct correlation between Customer Success and the long-term success of SaaS companies. There are calculations and strategies, analyst research, reports and findings, and numerous compelling blog posts – enough … Continue reading How Customer Success Will Succeed
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