Chris DiMarco — March 10, 2017 — March 10, 2017 Very few crack teams of social care agents start out that way. No matter how effective your classical support agents are, it’s rare to have ones who are already well-adapted for social, which demands that they become both brand ambassadors and 140-character wordsmiths all at … Continue reading How to Organize Your Social Care Team
Tag Archives: Social
The Age of Soundless Video in Social Media Marketing
Mike Templeman — March 9, 2017 Follow @miketempleman1— March 9, 2017 Video needs sound. Almost as long as creative minds have put together moving pictures in order to engage and delight their audiences, they have recognized the need for sound effects, music, and dialogue. But social media is challenging conceptions that have been common sense … Continue reading The Age of Soundless Video in Social Media Marketing
How Corporate Social Responsibility Can Help Your Business
Kaitlyn Hammond — March 9, 2017 — March 9, 2017 Corporate social responsibility (CSR) is a strategy many small and mid-size business owners should embrace for two reasons: to help society and to help their own image. There are many causes you can choose to support, such as saving the rainforest, helping refugees, or contributing … Continue reading How Corporate Social Responsibility Can Help Your Business
How To Hire Social Media Managers Who Hustle
Brooke B. Sellas — March 8, 2017 Follow @madSMscientist— March 8, 2017 Hiring social media managers hasn’t slowed in 2017. In fact, a quick search on job search site Indeed pulled up 2,027 job postings for “social media manager” in NYC alone. But finding a social media manager with hustle … that takes an eagle … Continue reading How To Hire Social Media Managers Who Hustle
What They Never Tell Solopreneurs About Social Media
Larry Klein — March 8, 2017 Follow @wealthyFA— March 8, 2017 I have been skeptical about social media from the get-go. It seems to me a great branding tool for large companies, but far less useful for small businesses or solopreneurs. Most everything you read is positive about social media for business expansion. Proponents herald … Continue reading What They Never Tell Solopreneurs About Social Media
Marketing to Generation X? It’s Time to Get Social
Laura Donovan — March 7, 2017 Follow @thewordpro— March 7, 2017 Do you instantly think of Millennials or a younger crowd when you think Social Media? If you do, you would be incorrect to assume this group were Social Media fanatics. A recent Nielsen report released this past January revealed that Gen Xers were more … Continue reading Marketing to Generation X? It’s Time to Get Social
Social Media Reporting: Make Sure Clients Know You’re Worth It
Catherine Hayden — March 7, 2017 — March 7, 2017 Here’s a scary fact: 59% of entrepreneurs don’t believe social media is essential to their business. This comes from a survey published last year by an industry group called The Alternative Board (TAB). Social media managers, on the other hand, know how vital platforms like … Continue reading Social Media Reporting: Make Sure Clients Know You’re Worth It
How to Use Social Media as a Niche Brand
Brandon Doyle — March 5, 2017 Follow @travelintweeter— March 5, 2017 Social media is a valuable tool for any and all companies. Why? Just think about all the things you can accomplish now that hadn’t even be dreamed of years ago: Targeted interaction with interested and potential customers Brand awareness, recognition, and loyalty Detailed customer … Continue reading How to Use Social Media as a Niche Brand
How to Seamlessly Add New Social Channels for Customer Service
Chris DiMarco — March 3, 2017 — March 3, 2017 Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them. ~ Kevin Stirtz, Strategy Manager (Practical Law) at Thomson Reuters You most likely already have a presence on at least … Continue reading How to Seamlessly Add New Social Channels for Customer Service
7 Top Tips To Boost Your Social Media Traffic
By Disha Dinesh March 2nd, 2017 Social media probably stands among your top traffic sources. Regardless, marketers still complain about social media being an ineffective tool in driving traffic and conversions. What most marketers don’t know is that the share of a company’s marketing budget set aside for social media marketing has been predicted to rise … Continue reading 7 Top Tips To Boost Your Social Media Traffic
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