Tag Archives: Simple

15 seconds of engagement as a simple content metric

inPowered is helping brands target engaged visitors. Kim Davis on August 7, 2020 Time on page is a familiar metric for content success, although it’s obvious that a page can be left open with no engagement happening. inPowered, the AI-driven content marketing, has proposed a minimum 15 seconds of engagement as optimal, and is reporting … Continue reading 15 seconds of engagement as a simple content metric

A Simple How-To Guide for Mapping Individual Development Plans for Employees To Help Them Bloom in Your Call Center (With Examples Along the Way)

Laura Krajewski — June 15, 2020 When I hop in the car, I almost always open Google Maps to get from point A to B. Even when I know the route, I check my phone’s map to see if there’s bad traffic or an accident that would lengthen my ETA. I lean on this guidance … Continue reading A Simple How-To Guide for Mapping Individual Development Plans for Employees To Help Them Bloom in Your Call Center (With Examples Along the Way)

How to Motivate Employees: 13 Simple Ways

Kellie Wong — May 5, 2020 Motivation is at the heart of employee productivity and retention. Organizations with highly motivated and engaged workers are 21 percent more profitable, but only 19 percent of employees consider themselves “very engaged.” Employers need to know how to motivate employees, or they risk falling behind their competitors. This article … Continue reading How to Motivate Employees: 13 Simple Ways